News & Events

Submitted by Ramalakshmi Gopalakrishnan Domain Project Title Project Summary Project Team Implementation Date Student EA-T3- EA-9191 – Student Affairs: Presence.io WUGO Replacement – EMS Integration The integration between WUGO and EMS sends Student Group membership information from Presence, the new vendor for the Washington University Group Organizer (WUGO) system, and EMS (Reserve-A-Space) the main room […]

It is with great excitement that WashU IT welcomes Melissa Schicker as their new Administrative Coordinator. As the new IT team member, she will assume the responsibilities of Carol Coplin, who retired from the WashU IT team this fall. Melissa has worked in various departments around WashU campuses before joining IT. Melissa begins her career […]

WashU IT is implementing a new phone system for some support groups on November 2, 2022, at 8 p.m. CST. There is no outage expected during the implementation.  The new phone system, Five9, allows us to implement features that are beneficial to our customers. When you call the Service Desk (314-933-3333), Workday Support Line (314-935-WDAY), Systems and Procedures […]

For his assistance in resolving major incidents with University Public Safety in August and September 2022, Chief of Police Angela Coonce awarded Craig Hager two Awards of Excellence accommodations.  On August 24th, Washington University Police Department (WUPD) officers were unable to communicate via WUPD radios due to public safety radio interference. It was discovered that […]

Do you engage with vendors as part of your job? Would you like the chance to develop stronger communication skills and specific techniques for more effectively working with them? Join us on October 26th from 2:00 PM to 3:00 PM CT for ClearEdge’s Forecasting and Modeling Training! Enterprise Software sales teams employ three simple tactics […]