IT News and Events which impact the Washington University community.


News

Zoombombing Prevention

We are aware of reports of Zoombombing occurring at other universities and would like for you to know we are taking measures to prevent this from occurring in our environment. (Zoombombing is the name given to gate-crashing Zoom meetings or when trolls use Zoom’s screen sharing feature to interrupt and disrupt online meetings and classes […]

March 19: WUSM Tips for Relocating Desktop Computers

Please note this is an update to the communication provided on 03/18/2020. During this time we are not able to offer assistance carrying desktop computers to vehicles. Please only contact the help desk if you require assistance over the phone to disconnect your computer. Departments may have instructed many of you to relocate your university […]

March 20: Service Announcement, VPN Configuration Change

March 20 from 6:30 to 7:30 p.m. In anticipation of increased usage of the VPN system to support remote workers, WashU IT will be making a configuration change to adjust the capacity of vpn.wustl.edu. Anyone connected during this change will be prompted to reconnect. Please avoid using the CFU Users VPN profile during the maintenance […]

March 17: UPDATED WUSM Remote Access – End User Acceptable Use & Guidelines

As the WUSM community works through the current COVID-19 situation it is critical that the WUSM team continue to be as productive as possible. With that in mind the WUSM IT Support Services team wants to ensure everyone is familiar with their individual methods for working remotely. The following policies and expectations have been consolidated […]

March 17: Telecommuting Resources

As we prepare for remote operations, a webpage has been created containing technology resources and guidance to help ensure faculty and staff can perform essential functions while working remotely. Telecommuting During COVID-19 Guidance This webpage, and those linked to from it, will consistently be updated over the next few days to provide additional resources and […]

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Outage Calendar

The current status of  WashU IT services and planned system/service outages and maintenance can be found at itstatus.wustl.edu.