IT News and Events which impact the Washington University community.


News

April 5: Network Maintenance affecting the Lofts at WashU

Washington University Information Technology will be performing maintenance on the Fiber optic network cabling which services the Lofts at WashU, which will cause the WashU Network, Phones, and WiFi to be unavailable on April 5, between 7:00 a.m. and 12:00 p.m. Affected Building Addresses 6200 Enright 6255 Delmar 6263 Delmar 6300 Enright We appreciate your […]

Extended Help Desk Hours – April 4

WashU IT Support has further extended hours of service: Monday – Friday (ongoing): 7:00am – 7:30pm Saturday, April 4: 9:00am – 3:00pm If you need assistance please call 314-933-3333 or you can email ithelp@wustl.edu.

Intermittent Outages Detected affecting Multiple Websites

Washington University Information Technology has detected an issue where multiple university websites are experiencing intermittent outages. We are investigating the issue and will provide updates as they become available. We appreciate your patience as we work to restore service. Visit our Status Page for the current status of WashU IT services.

Updates to Zoom Screen Sharing

As of March 26th, in response to recent incidents of Zoombombing, Zoom has updated the default screen sharing settings for education accounts to “host only”. This new setting gives hosts sole permission to share content within their meetings.  However, hosts still have the ability to edit this setting and allow participants to share in meetings. […]

Extended Help Desk Hours, Telecommuting Resources, and Zoom Training

Extended Help Desk Hours WashU IT Support has further extended hours of service: Monday – Friday (ongoing): 7:00am – 7:30pm Saturday, March 28: 9:00am – 3:00pm If you need assistance please call 314-933-3333 or you can email ithelp@wustl.edu Telecommuting Resource A webpage has been created containing technology resources and guidance for working remotely. Telecommuting During COVID-19 Guidance Zoom Training […]

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Outage Calendar

The current status of  WashU IT services and planned system/service outages and maintenance can be found at itstatus.wustl.edu.