Items
Room Calendars
Not all University room calendars are in Office 365. For those that are, you can follow the instructions below to access and modify room calendars.
Refer to the Service Now Knowledge Base article Adding, Accessing, and Modifying Room Calendars.
ServiceNow
WashU IT uses the ServiceNow platform for its technology ticketing and IT asset management system.
ServiceNow Resources for Fulfillers
Process documents, quick guides, micro-learning videos and recorded training sessions for ServiceNow ITIL users and WashU IT service management processes
Share a Box File Internally
To share a file internally in Box, hover over the file, click the "Share" button (or the 'More' menu), then either invite specific users by typing their email addresses and setting permissions or generate a shared link to copy and paste into an email or chat, controlling access with settings like "Only invited people can access" for security.
Shared Services: Basic IT Bundle for Schools & Departments
WashU Shared IT Services allow you to take advantage of all WashU has to offer.
Shared Workspaces
Each team/department in WashU IT has a designated block of desks assigned to it, with those desk spaces being first come first serve. We have provided floor plans and schedule links ...
Should I use Zoom through remote desktop?
While you can use Zoom through your remote desktop, you may run into network issues...