Submitted by Stephen Tahan Research Infrastructure Services is pleased to announce the addition of office hours! Our team of experts is equipped to handle a wide array of questions regarding RIS services. If you aren’t subscribed to RIS services and would like to learn more about our Data Storage or Scientific Compute Platforms, or are currently subscribed to RIS services […]
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DocuSign Advances WashU Campuses with #1 eSignature Solution
Does your department or group use written agreements that require ink-on-paper signatures with a printing, faxing, scanning, and emailing process? Washington University in Saint Louis uses DocuSign to automate and manage documents that require signatures. With DocuSign, faculty, staff, and students at WashU can easily collect eSignatures on documents sent to collaborators and colleagues on […]
Shared IT Services Transforms WashU Campuses in 2021
The Shared Information Technology Services (SITS) Program was designed to rebalance the Information Technology (IT) delivery model at Washington University in St. Louis by establishing a shared infrastructure and end-user computing platform that enables seamless sharing of information and positions the University for strategic advancement. In January 2015, the Shared IT Services Program launched with […]
What’s Happening in EUS: WashU IT Depot – They Do What?
Submitted by Derek Milberg The WashU IT Depot was created in the summer of 2016 to provide product standards, bulk discounts, and quote services for Desktop equipment to our customers migrating into WashU IT. Since then, its footprint has steadily grown across the university. Services Provided: Stock Equipment Ordering & Fulfillment Custom Equipment Quoting, Ordering […]
Making Research Easier: The Research Storage Platform Project
Shouldn’t a research-focused institution like WashU have the best research tools? WashU IT’s Research Infrastructure Services (RIS) team thinks so too. That’s why RIS works diligently to provide services to researchers focused on high performance storage and computing and applications, spanning across all our campuses, making the hosting and sharing of research easier than ever. […]
What’s New with Zoom?
Submitted by Matt Arthur There are always new challenges to face in a virtual working environment, and that’s why WashU IT busy at work to create an even better Zoom experience for you, enhancing accessibility and collaboration. The latest updates for your Zoom experience are: A new version of the Zoom app is currently being […]
Congratulations and Many Thanks to Sharon Swan!
Submitted by Amy Walter Sharon Swan has accepted a new position as the Senior Director of Digital Workspace at Anheuser-Busch. Her last day at WashU is Thursday, August 26. Sharon worked for Washington University from 2002 to 2009, then returned to WashU IT 6 years ago. Most recently she led the Shared IT Services (SITS) Program to a successful completion, […]
What’s Happening in EUS: Service Desk- Let’s Collaborate!
Submitted by Lisa Jordan WashU IT is a complex and ever-changing organization. As the front door to WashU IT, the Service Desk has to find ways to stay current with all organizational and technical enhancements in order to offer the best service possible. Communication is paramount in this complex environment. Another way is through collaboration. […]
The Latest in Shared Infrastructure- July Accomplishments
Submitted by David Sterling Team Business Areas of Interest Accomplishment Impact Enterprise Engineering Workday IdM live and running on Workday data HR system of record changed to Workday. IDM has been working closely with HRIS to facilitate quick remediation for identity related issues in Workday. Enterprise Engineering Various schools & depts. Three ECM sites have […]
Congratulations to Bianca Hood on Her Project Management Professional Certification!
Submitted by Jennifer Zayed Bianca Hood has just passed her Project Management Professional (PMP) exam, and is now a certified PMP! Bianca has been at the University for almost 3 years working across various IT groups within EUS as a Project Manager. She recently moved over to work with the Service Management Office and her […]