At 10:00 a.m. tomorrow we will launch our highly anticipated new IT Strategic Plan, ImpacT, during our monthly IT All Hands meeting. I hope you will join us for this historic occasion. Before that meeting, I invite you to explore our new webpages showcasing this plan and what it means to each one of you. […]
Category: WashU News
Privileged Access Management (PAM): PM Guard to be Retired – User Action Requested
As part of our Privileged Access Management (PAM) cybersecurity strategy, WashU IT is implementing CyberArk, a patented vault technology used for managing and recording both credential storage and remote desktop access. As part of this plan, WashU IT will migrate its Identity Access Management (IAM) security tool from PMGuard to CyberArk. PMGuard will then be […]
April 3: Atlassian Cloud Migration
The first migration to the Atlassian Cloud will be underway in less than two weeks. IT-related Confluence spaces and Jira projects are scheduled to migrate March 30-April 2. (Business-related spaces and projects and RIS will migrate in late Spring.) The new cloud environment will be available Monday, April 3. Please note that any edits made […]
WashU IT Enterprise Applications Announces New Interim Leader
Craig Named Interim Executive Director of Enterprise Applications for WashU IT I would like to take this opportunity to make you aware of an interim change in our WashU IT Enterprise Applications (EA) structure. I’m excited to share that effective immediately, Mark Craig has assumed the role of Interim Executive Director of EA reporting directly […]
Message from the Chief Information Officer Announcing Interim EA Leadership Changes
Earlier this month Amy Walter was selected from a nationwide search for the role of Deputy Chief Information Officer and Associate Vice Chancellor for Research, Clinical, and Medical Education Technologies within WashU IT. This appointment leaves a key leadership position open within Enterprise Applications. Effective immediately, Mark Craig, Senior Director, will serve as the Interim […]
WashU IT Welcomes New Hires
Welcome to Our New WashU IT Team Members As we embark on a New Year, we are joined by some new faces. Each new hire adds to the richness of the WashU IT workplace culture. A mix of expertise, talent, experience, and personality makes it possible for us to serve our customers and achieve our […]
What’s Happening in EUS: Customer Relationship Manager: The Voice of The Customer
Submitted by Thomas Walker We are your Customer Relationship Manager. Think of us as a partner, as our focus is building relationships and effective communications that enable you to better leverage information and technology in support of your individual missions. We work to bridge the gap between the customer and IT by being the voice […]
Message from Jessie Minton, Vice Chancellor & Chief Information Officer
Now that Thanksgiving is behind us, and December holidays and festivities are on the horizon, it is the perfect time to reflect on our journey during the last 12 months. I would like to express how proud I am to be part of an organization that cares about our community and the people in it. […]
What is IT Asset Management (ITAM)?
Pulled directly, and adapted from, techtarget.com/searchcio/definition/IT-asset-management-information-technology-asset-management December is IT Asset Management (ITAM) Awareness Month! Along with the IT Asset Management Program moving into full swing, it’s a great time to learn more about what ITAM is and why it’s so important. IT asset management (ITAM) is a set of business practices that combines financial, inventory […]
“A Note from the Director of Danforth Deskside:” David Leisure – IT Service Delivery Owner, WashU Danforth Campus
There is no longer a need to visit the Apple store to talk to a genius. We can send one to you. Having the right people to meet our campus needs, and other measures taken during the last several years have led to an evolution in the support we deliver. A statement I used to […]