The Identity & Access Management service provides reliable and cost-effective authentication services for access to business information through the use of WashU Connect (a.k.a. WashU Key). WashU Connect establishes a common ID and password that is used by students, faculty, staff, alumni and guests to access university information systems. It is a central system for users of Washington University resources.
The Identity & Access Management service uses systems that provide authentication, single sign-on, applies policies based on source system rules, integration services, data services, and limited access control. WashU Connect is a central system for users of Washington University resources.
Requirements & Considerations
Customer must exist in a System of Record (HR, SIS, ARCH, Connect Guests) before a WashU Key can be created.
Features & Options
- Administrative credential management
- API security solution design
- Authentication support
- Common username and password when accessing most university systems
- Directory Synchronization
- Duo integration
- Group creation and management of automated groups
- LDAP integration
- Multi-factor Authentication
- OAuth/OIDC
- Privileged Access Management
- RFP review
- SAML (Shibboleth) integration
- Self-service credential management
- Solution design
Service Level Expectations (SLE)
| Service Request | Fulfillment Target |
|---|---|
| OIDC/OAUTH2, SAML2, 2FA | 5 business days from request receipt for basic integration |
Identity Governance
| Service Request | Fulfillment Target |
|---|---|
| WashU Key Merge Request | 5 days |
| ConnectAdmin Application Access Request | 5 days |
| Alumni Email Activation/Reactivation/Forwarding | 5 days |
| Disassociation | 5 days |
| Guest Sponsor/Approver Changes | 5 days |
| Auto Populated Groups Creation or Changes | 5 days |
| Remove License from mailbox | 5 days |
Authentication Services
| Service Request | Fulfillment Target |
|---|---|
| App Registration | 5 days |
| CyberArk Access Request | 5 days |
| Duo Admin Access/Activation | 5 days |
| Service Account | 5 days |
| Shared Account | 5 days |
| WashU Key Integration (SSO) | 5 days |
Access Services After Leaving WashU
Knowing which university services and resources you can still access is helpful as you leave your position at WashU. WashU offers support to its former faculty and staff members through various continuing services. This page provides information on your WashU Key, WashU email access, and more.
Training and How-To
WashU Connect How To – Find helpful guides and frequently asked questions to resolve common WashU Key issues.