IT News and Events which impact the Washington University community.
News
Congratulations and Many Thanks to Sharon Swan!
Submitted by Amy Walter Sharon Swan has accepted a new position as the Senior Director of Digital Workspace at Anheuser-Busch. Her last day at WashU is Thursday, August 26. Sharon worked for Washington University from 2002 to 2009, then returned to WashU IT 6 years ago. Most recently she led the Shared IT Services (SITS) Program to a successful completion, […]
What’s Happening in EUS: Service Desk- Let’s Collaborate!
Submitted by Lisa Jordan WashU IT is a complex and ever-changing organization. As the front door to WashU IT, the Service Desk has to find ways to stay current with all organizational and technical enhancements in order to offer the best service possible. Communication is paramount in this complex environment. Another way is through collaboration. […]
September 10: ServiceNow Upgrades
Washington University Information Technology will update both instances of ServiceNow, wustl.service-now.com and wusm.service-now.com, on September 10, between 5:00pm and 10:00pm. While ServiceNow conducts rolling upgrades across multiple data centers to eliminate downtime, you may experience minor performance degradation during the maintenance window. Have questions? Email us, referencing CHG0037218. We appreciate your patience as we enhance our services.Visit our Status Page for the current status and planned maintenance of […]
The Latest in Shared Infrastructure- July Accomplishments
Submitted by David Sterling Team Business Areas of Interest Accomplishment Impact Enterprise Engineering Workday IdM live and running on Workday data HR system of record changed to Workday. IDM has been working closely with HRIS to facilitate quick remediation for identity related issues in Workday. Enterprise Engineering Various schools & depts. Three ECM sites have […]
August 5: DocuSign New Feature Release and Bulk Send V.1.0 Retirement
Washington University Information Technology, in coordination with the DocuSign vendor, will perform routine maintenance, providing feature enhancements and bug fixes, on August 5. There is no outage associated with this maintenance. Detailed information about the maintenance can be found at the links below: Administrative Release notes eSignature Release notes August Core 2021 Feature notes Bulk Send […]
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