News & Events

Washington University Information Technology will retire the use of Passcode as an authentication method for WashU Two-Factor Authentication (2FA) to enhance information security at the University on May 12 for all individuals who have not used the passcode authentication method within the last 90 days.  The Send Me a Push and Call Me options will remain as […]

The Office of the Chief Information Officer welcomes Mark Chapman as our new Director of IT Service Management. Mark joined the PPMO & Service Management Office on Monday, April 18th. Mark’s immediate focus will be reaching out to our campuses and departments to learn about our current ITSM practices. Using broad stakeholder input, he will […]

Washington University Information Technology, in coordination with the DocuSign vendor, performed routine maintenance, providing feature enhancements and bug fixes, on April 7. There was no service impact associated with this maintenance. Detailed information about the maintenance can be found at the links below: Administrative Release notes eSignature Release notes April Core 2022 Feature notes DocuSign also offers […]

Qualtrics has released new features through the month of March 2022. The new features are available and detailed in the Weekly Product Release Notes, posted weekly by the vendor. Please visit the Qualtrics How To page for more information on Qualtrics Did you miss last month’s Product Update notice? Access the Qualtrics Community Product Updates page to review feature enhancements […]

The final batch of team-focused IT at-a-glance documents have arrived. They’re an introduction for new and existing IT staff who want to learn about WashU IT,  quick references about services each team provides, background about how to request work, information about team leadership, and how to view active work different teams have on their docket.   This content […]