News & Events

The Atlassian Cloud Migration project is under way. The first group, IT-related Confluence spaces and Jira projects, has already been successfully migrated to the Atlassian Cloud. Business-related and RIS spaces and projects will migrate from June 15 through June 18, 2023. The project team has begun meeting with space and project owners in Group 2 […]

Opportunities for improvement have been identified for the Change Control Practice. Enhancements will be implemented to the Change Control module in ServiceNow (wustl.service-now.com) on May 11. Are you impacted by this? Read below for the details. Join us for a virtual session to learn about the enhancements.  May 4, 10-11 a.m. CST May 9, 10-11 a.m. CST […]

Have you contacted the Service Desk about an issue you’re having, and wondered what happens after that? As outlined on the What Happens When You Contact IT for Support webpage, a Service Desk technician must determine whether your email, phone call, or issue submitted through the self-service portal is an incident (an unplanned interruption to […]

Having a world-class information technology department is a top priority for WashU Chief Information Officer Jessie Minton. During an interview with BJC HealthCare’s Jerry Fox, she noted WashU IT is committed to building partnerships and fostering key relationships to accomplish that goal. Nearly 300 information technology professionals attended the interview with Minton on Friday, March […]

Jessie Minton, Vice Chancellor and Chief Information Officer at Washington University in St. Louis recently was selected to serve on the St. LouisCIO advisory board. St. LouisCIO is a preeminent peer leadership network striving to build trust and foster relationships among Greater St. Louis Chief Information Officers. Minton joined the organization in June 2022, and […]