News & Events

Washington University Information Technology is pleased to announce the release of the WashU IT Metrics website. This password protected site (Wustl Key username and password) contains metrics from multiple areas including, but not limited to: VPN and Internet connection bandwidth; customer service survey responses; Zoom usage; HRMS and AIS availability and login times; Research Compute […]

Washington University Information Technology has detected an issue where individuals are unable to make outbound calls from desk and patient phones in Medical Campus Buildings. This outage does not appear to be limited to WashU and BJC as similar issues are presenting across multiple carriers and networks across the nation. WashU IT and BJC are […]

Adapted from an article by Sadissa Babeni at sherweb.com Office 365 and Microsoft 365 come with a full list of tools that will make you and your colleagues more productive! Because you’ve been using Office applications for many years, it’s easy to stick to the same old habits. For example, you’ve probably memorized all kinds […]

On June 1, the new ServiceNow for IT support & services launched. Visit wustl.service-now.com to request IT services or equipment, search for IT solutions, and report IT issues. Please note the following will remain in the legacy instance of ServiceNow at wusm.service-now.com: WUSM Facilities requests Shared Business Services Hub requests HR Benefits for internal work […]

Submitted by Renée Lowry  Are you SIRIUS? Not anymore! Lab Animal Management & Protocol System (LAMPS) launched its first module, eProtocol, in July 2019. Today, we are excited to welcome its peer module Lab Animal Resource Management System (LARS) into the research community! LARS, the new animal billing, and cage management module, was officially live Friday, May […]