News & Events

Microsoft has announced the retirement of Skype for Business in 2021.  All Skype for Business functionality has been replicated and expanded upon in Teams, Microsoft’s collaboration application. Washington University Information Technology will retire Skype for Business in January 2021 and is pleased to announce that we are ready to support the core functionality of Microsoft […]

OneCampus will be performing routine maintenance on June 27, which will introduce new features to One.wustl.edu. Allow users to choose the number of search results to view Navigate from the Task Details page to the Main Page using a new Home Button. No outage is anticipated in connection with this maintenance. Click here to view […]

There are concerns with the request approval process in the ServiceNow for IT services and support (wustl.service-now.com). We have devised a plan to address this, which includes identifying the desired approvers for departments and cost centers, then updating these in ServiceNow. A survey will soon be delivered to identify department approval preferences. The process for request approvals in ServiceNow is as […]

WashU IT Support has further extended hours of service: Monday – Friday (ongoing): 7:00am – 7:30pm Saturday, April 4: 9:00am – 3:00pm If you need assistance please call 314-933-3333 or you can email ithelp@wustl.edu.

Enterprise Client Virtualization (ECV) provides physicians and clinical staff a consistent desktop environment from any location, with a single login to access all of their applications. On January 14, 2020, Washington University Information Technology and Pediatrics Computing Facility will launch ECV for the department of Pediatrics to replace the PCF Citrix environment. There are several […]