News & Events

The new ServiceNow for IT support is set to launch on June 1, 2020. Go to the new ServiceNow at wustl.service-now.com to request IT services or equipment, search for IT solutions, and report IT issues. Please note the following will remain in the legacy instance of ServiceNow at wusm.service-now.com: WUSM Facilities requests Shared Business Services […]

May 13, 2024: This post has been updated with details for the graduating Class of 2024. With graduation right around the corner, you may be wondering what will happen to your WUSTL Box account, email account, Zoom and a couple other resources. Read below for further information. WUSTL Box 90 days after your graduation date, […]

To help improve customer service, WashU IT is launching a new version of ServiceNow for IT support on June 1, 2020. This ServiceNow will be accessible across computers, tablets, and cell phones, allowing users to request IT services or items, search for IT solutions, and report IT issues. Learn about what will change when the […]

Recently, inquiries have been made regarding students’ access to their WUSTL Zoom account after graduation. WashU’s contract with Zoom is specifically for current students, faculty, and staff. This means that once a student is no longer active at WashU through graduation, transfer, etc., access to their WUSTL Zoom account will end. Students who are no […]

What does this mean for you? Any Classic Reports not downloaded by June 30th will be deleted from Qualtrics and cannot be recovered Any reports you have already created in Classic Reports must be downloaded to a PDF document and rebuilt in Advanced Reports if you choose. Advanced Reports is now the default Qualtrics reports […]