CyberArk Remote Connection Troubleshooting

A video tutorial for Using CyberArk to Connect for Remote Access to Servers is available.

“Session has been closed” error

The session connection has timed out. Session connections are only available for 60 seconds after initiation. Try connecting again.

Other Connection Errors

For any other connection errors, submit a ServiceNow Incident with “CyberArk remote connection issue” in the short description.

Return to the Privileged Access Management page.

CyberArk FAQ