WashU 2FA Enrollment Instructions

Enrollment Instructions for Washington University users.

Step 1: Enroll in WashU Two-Factor Authentication (2FA)
  1. Enrollment in WashU 2FA is simple. Visit the WashU 2FA enrollment wizard.
  2. Choose when you want the protection applied. The default setting is Only enforce when accessing WashU WUSTL Key enabled websites while outside of the WashU network (off – campus). However, you have the option to choose Always enforce, whether on or off campus.
  3. Select Save Changes.
Step 2: Install the DUO Mobile App on Your Device

DUO Passcode authentication, described below, is only applicable for individuals with an approved DUO Exception Request from the Office of Information Security. Please see Can I Still Use Passcode Authentication for more information.

For the best experience, we recommend using the DUO Mobile app on your smartphone or mobile device to authenticate quickly and easily.

  1. Search for Duo Mobile where you download your mobile apps and then install the app on your device.

You can authenticate without a mobile device or cell service using a landline phone or a pre-generated passcode.

Step 3: Link your WashU 2FA account with Duo Mobile on your device
  1. After installing the app on your device, return to the WashU 2FA enrollment wizard.
  2. Under the Information section, select Enroll in WashU 2FA.
  3. Select Start Setup.
  4. Choose your device type and select Continue.
  5. Enter the device information, verify the number is correct by checking the box and select Continue.
  6. Choose the make of your device and select Continue.
  7. Open Duo Mobile on your device.
  8. Select OK to allow notifications and Accept the License Agreement.
  9. Select Add Account.
  10. On the computer, select I have Duo Mobile installed.
  11. The camera will activate on your device so that you can scan the bar code on the computer screen. Once the activation has been accepted select Continue.
  12. Select your default settings. Check the box to Automatically send me a: then select either Duo Push (recommended) or Phone Call and then select Save.