Can I Still Use Passcode Authentication?
Yes. WashU 2FA passcodes are still an option for individuals with a verified need, such as International Travel, provided you have received an approved DUO Exception Request from the Office of Information Security.
Please follow the steps outlined below to submit a DUO Exception Request. If approved, you will be allowed to use the Passcode authentication method.
- Navigate to the DUO Exception Request Form (this is a vended 3rd party service)
- Enter your WashU email address on the OneTrust login page
- Enter your WUSTL Key login credentials and WashU 2FA if prompted to do so
- Select Launch on the Duo Exception Request task.
Return to WashU 2FA.