Earlier this month Amy Walter was selected from a nationwide search for the role of Deputy Chief Information Officer and Associate Vice Chancellor for Research, Clinical, and Medical Education Technologies within WashU IT. This appointment leaves a key leadership position open within Enterprise Applications. Effective immediately, Mark Craig, Senior Director, will serve as the Interim […]
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Enterprise Applications (EA): Accomplishments – January 2023
Submitted by Veleria Boaten Domain Project Title Project Team Implementation Date Lifecycle Management EA-T4 – EA-9855 – Autosys Upgrade Jobs Migration – ADIS Lifecycle Team –Bill Bernickus, Brett Blackwell, Josh Kelahan, Maarten Houthuijzen, Melissa Zarf, Mike Jens, Raj Parihar, Roger Portillo, Tim Souers, Tommy Thompson 11/28/2022 Student Core EA-T3 – EA-12645 – OLLI Fire Marshall […]
WashU IT: Disaster Recovery Tabletop 2022
Submitted by Harold Mack Recovery from the loss of a data center was the focus of a recently completed WashU IT tabletop exercise. If you have been in WashU IT long enough, you might remember several years ago when power went out in the primary WashU IT data center. Services were restored in 4 hours. Is […]
What’s Happening in EUS: In the WashU IT QA Lab – Windows 11
The WashU IT Quality Assurance Lab (QA) has begun testing Windows 11 and task sequence 2.2. The new task sequence will give techs the choice to install Windows 11 or Windows 10, since not all computers will be capable of running Windows 11. To ensure computers, software, and policies work as expected, new operating systems […]
What’s Happening in EUS: Customer Relationship Manager: The Voice of The Customer
Submitted by Thomas Walker We are your Customer Relationship Manager. Think of us as a partner, as our focus is building relationships and effective communications that enable you to better leverage information and technology in support of your individual missions. We work to bridge the gap between the customer and IT by being the voice […]
Stay Current on Critical Outages and Information with WashU IT’s Status Page
One of many tools designed with customer experience in mind, the WashU IT Status Page keeps the campus informed of outages and downtime related to systems, networks, and applications. WashU IT’s Service Dashboard provides updates on system performance issues, including current and past IT-related incidents. Subscribe to real-time updates on system performance issues and more. Users […]
Message from Jessie Minton, Vice Chancellor & Chief Information Officer
Now that Thanksgiving is behind us, and December holidays and festivities are on the horizon, it is the perfect time to reflect on our journey during the last 12 months. I would like to express how proud I am to be part of an organization that cares about our community and the people in it. […]
WashU IT New Hires: Laverdure and Gaither Bring Service, Expertise to the Team
Please join WashU IT in welcoming two new staff members, both bringing a commitment to service and a wealth of experience to the team. John Laverdure, our new IT Program Manager for the Portfolio and Project Management Office, served in the military, and comes to WashU after professional stints at IBM, KPMG, and Ameren. His […]
What is IT Asset Management (ITAM)?
Pulled directly, and adapted from, techtarget.com/searchcio/definition/IT-asset-management-information-technology-asset-management December is IT Asset Management (ITAM) Awareness Month! Along with the IT Asset Management Program moving into full swing, it’s a great time to learn more about what ITAM is and why it’s so important. IT asset management (ITAM) is a set of business practices that combines financial, inventory […]
100 Neediest Cases
Submitted by Sarah Grantham Tis the season for giving Join in the WashU IT Holiday Gift Drive for the 100 Neediest Cases and Epworth! As you may have heard, we are committing to providing a little holiday cheer to four (4) families from the 100 Neediest Cases and 22 youth from the Transitional Living Program […]