Enterprise Applications (EA): Legacy Retirement Program

Submitted by Paige Dunk With WorkDay replacing the functionality of our legacy systems, the Legacy Retirement Program was created to decommission AIS, HRMS and WebFocus as these legacy systems are running on aging hardware with operating systems no longer supported by Microsoft. In addition, the costs of maintaining the legacy systems were too prohibitive to […]

July 1: Dell Warranty Change for Laptops

Washington University Information Technology is pleased to communicate that, starting on July 1, 2022, all new laptops processed through the WashU IT Depot will automatically come with the Dell ProSupport Plus warranty. The new ProSupport Plus warranty will replace the standard warranty pack provided by Dell and will include accidental coverage for drops, spills, and […]

Recent Enterprise Applications (EA) Accomplishments – June 2022

Submitted by Veleria Boaten Domain Project Title Project Summary Project Team  Implementation Date Research EA-8990 – Subs Sprint 50 Release (Multiple Jiras) Implement features for SUBS application in Sprint 50 to improve application functionality and make the processing of SUBS more efficient for OSRS Carmanisha EdwardsAndy ZarubaDule DjurasevicRichard Pryzma 5/23/2022 Research EA-11175 – PACS- SUBS […]

May 26: Office 365 Security Enhancements

Washington University Information Technology is implementing security enhancements for students, faculty, and staff in Office 365, on May 26, at 5:30 p.m. CST. The security enhancements through Microsoft 365 Defender will prevent and mitigate security risks for the university. The enhancements include “safe links” and “safe attachments.” These changes will not be retroactive; you will […]

May 12: Retire Passcode for WashU Two-Factor Authentication (2FA)

Washington University Information Technology will retire the use of Passcode as an authentication method for WashU Two-Factor Authentication (2FA) to enhance information security at the University on May 12 for all individuals who have not used the passcode authentication method within the last 90 days.  The Send Me a Push and Call Me options will remain as […]

OCIO Welcomes Mark Chapman, – Director, IT Service Management

The Office of the Chief Information Officer welcomes Mark Chapman as our new Director of IT Service Management. Mark joined the PPMO & Service Management Office on Monday, April 18th. Mark’s immediate focus will be reaching out to our campuses and departments to learn about our current ITSM practices. Using broad stakeholder input, he will […]

April 7: DocuSign New Feature Release

Washington University Information Technology, in coordination with the DocuSign vendor, performed routine maintenance, providing feature enhancements and bug fixes, on April 7. There was no service impact associated with this maintenance. Detailed information about the maintenance can be found at the links below: Administrative Release notes eSignature Release notes April Core 2022 Feature notes DocuSign also offers […]

March 2022: Qualtrics New Features Release

Qualtrics has released new features through the month of March 2022. The new features are available and detailed in the Weekly Product Release Notes, posted weekly by the vendor. Please visit the Qualtrics How To page for more information on Qualtrics Did you miss last month’s Product Update notice? Access the Qualtrics Community Product Updates page to review feature enhancements […]

At-a-Glance Team Documents

The final batch of team-focused IT at-a-glance documents have arrived. They’re an introduction for new and existing IT staff who want to learn about WashU IT,  quick references about services each team provides, background about how to request work, information about team leadership, and how to view active work different teams have on their docket.   This content […]