To further provide accessible IT support for the WashU community, WashU IT will be adding an option for users to indicate phone or email as their preferred method of contact for follow-up questions should they arise from IT support staff. Read below to see what you can expect from the perspectives of the customer and […]
Category: News & Events
June 12: PaperCut Mobility Printing Now Available
Washington University in St. Louis uses a print management system called PaperCut to allow students to print from their own laptops to locations across campus. PaperCut Mobility Printing simplifies printing from bring your own device (BYOD) and other end-user managed devices, including smartphones, tablets, laptops. WashU users can easily find and set up printers independently, […]
June 29: Indicate Your Preferred Method of Contact for IT Support Follow-Up Questions
To further provide accessible IT support for the WashU community, WashU IT will be adding an option for users to indicate phone or email as their preferred method of contact for follow-up questions should they arise from IT support staff. Read below to see what you can expect once this option is implemented on June […]
Congratulations to 2023 STS Graduates
Student employees represent a major part of the Student Technology Services family. Through providing excellent technology support to the WashU student population, the 14 recent graduates are well prepared to embark on their next endeavors. Each year, STS creates a yearbook to highlight some of the memorable moments throughout the year.
Fuertes Named Executive Director for IT Digital Transformation
Digital Strategy and Optimized Execution Plan among Top PrioritiesMichelle Fuertes has been named Washington University in St. Louis’ first executive director for Information Technology Digital Transformation (IT-DT). Fuertes’ position dually reports to Chief Technology Officer Greg Hart and professor, and founding Director of the Institute for Informatics (I2), Dr. Philip Payne. Fuertes began her role […]
Information Security Five-Year Roadmap: Name Competition Finalists
The Information Security Five-Year Roadmap naming contest is nearly complete. Please take his quick survey to select your favorite from seven potential roadmap names! The Office of Information Security (OIS) Roadmap Team and I would like to thank everyone who participated in our competition for the naming of projects that will fall under the Information […]
Welcome to the Hub of WashU IT: News To Know
The office space at 4480 Clayton is now serving as the hub for WashU IT. For those not already working from 4480, we invite and encourage you use this space to work, visit, network, and collaborate. By consolidating multiple work locations into the WashU IT hub, an open, welcoming, and collaborative space for all WashU IT staff […]
Splunk and CrowdStrike Server Installation Initiative
A campus wide initiative is underway to improve computer security, namely by installing the Splunk Forwarder and CrowdStrike on all servers by the end of June, as required by InfoSec Policy. The Splunk Forwarder is used to gather real-time log data from servers into a searchable repository. This log data can then be used to […]
Box and DocuSign integrate to streamline work at WashU
The Box DocuSign integration is a powerful tool that benefits our team in various ways. This integration allows users to securely and efficiently sign, send, and manage important documents directly from the Box platform. One of the primary benefits of the Box DocuSign integration is its convenience. It eliminates the need for physical document delivery […]
Information Security Five-Year Roadmap: A Thank You Note on Behalf of Infosec
The Office of Information Security (OIS) would like to thank the entire IT team for submitting name ideas for the Information Security Five-Year Roadmap. We had more than 300 suggestions and are humbled by your level of support to this initiative. Your contribution is proof that when we work together, we can accomplish great things. […]