The DUO Two-Factor Authentication (DUO 2FA) system will be changed on November 20 to enhance the university’s information security posture. This change will impact all systems and services which require DUO 2FA. Why is DUO 2FA Changing? The current standard DUO 2FA authentication methods, DUO Push and Call Me, prompt us to approve login attempts by […]
Category: Maintenance
Sunday November 12: Epic Feature Release
The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC Feature Release on Sunday, November 12, between 12:30 a.m. and 3:30 a.m. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, November 10, at 5:00pm, until the end of the feature release on […]
Sunday, August 20: EPIC Feature Release
The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC Feature Release on Sunday, August 20, between 12:30 a.m. and 3:30 a.m. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, August 18, at 5:00pm, until the end of the feature release on […]
Sunday, April 16: EPIC Quarterly Update
The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, April 16, between 12:30am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Thursday, April 13, at 5:00pm, until the end of the upgrade on Sunday, April 16, at […]
Privileged Access Management (PAM): PM Guard to be Retired – User Action Requested
As part of our Privileged Access Management (PAM) cybersecurity strategy, WashU IT is implementing CyberArk, a patented vault technology used for managing and recording both credential storage and remote desktop access. As part of this plan, WashU IT will migrate its Identity Access Management (IAM) security tool from PMGuard to CyberArk. PMGuard will then be […]
What’s Happening in EUS: In the WashU IT QA Lab – Windows 11
The WashU IT Quality Assurance Lab (QA) has begun testing Windows 11 and task sequence 2.2. The new task sequence will give techs the choice to install Windows 11 or Windows 10, since not all computers will be capable of running Windows 11. To ensure computers, software, and policies work as expected, new operating systems […]
Sunday, November 13: EPIC Quarterly Update
The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, November 13, between 12:30am and 2:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, November 11, at 5:00pm, until the end of the upgrade on Sunday, November 13, at […]
Required Maintenance for Kramer VIA Wireless Presentation Devices
WashU IT has been made aware of a required maintenance for multiple Kramer VIA Wireless Presentation Devices throughout both the Medical and Danforth campuses.These are the devices which allow you to wirelessly share your laptop or device screen on room monitors and/or through room projectors via WiFi networks. As a result, some of the Kramer VIA […]
Securing the Wired Network on the WUSM Campus
WashU IT and WUSM ITSS have began implementing the preparatory step of securing the wired network on the WUSM campus, a process called Network Access Control (NAC). Network Access Control (NAC) will allow us to secure the wired network in a manner similar to the WUSM-Secure wireless network, which requires your WUSTL Key credentials. This […]
Sunday, August 28: EPIC Quarterly Update
The EPIC1 team and Washington University Information Technology will perform the quarterly EPIC upgrade on Sunday, August 28, between 2:00am and 4:00am. Temporarily Unavailable Customization Options The below listed common workflow customization options of EPIC will be temporarily unavailable from Friday, August 26, at 5:00pm, until the end of the upgrade on Sunday, August 28, at […]