Washington University Information Technology, in conjunction with the one.wustl.edu vendor, will perform standard maintenance on one.wustl.edu on January 13, between 4:00am and 6:00am. We do not anticipate any service interruption as a result of this maintenance.
Category: Home Page Feature
Danforth Parking Replacement T2 Project Deployed
Submitted by Sarah Everett EA-8803 Danforth Parking Replacement T2 Project was successfully deployed to production and is now available to staff and students. This was a business led IT project in which Danforth Parking & Transportation contracted the vendor, T2, to implement their Flex SaaS solution. This solution includes Flex the parking management system used […]
December 11: ServiceNow (wustl.service-now.com) Portal Update
Washington University Information Technology updated the ServiceNow self-service portal on Saturday, December 11, 9 p.m. – 11 p.m. Please note that this update does not apply to the legacy ServiceNow (wusm.service-now.com). The update brings more functionality to the portal landing page for users to conveniently navigate to their desired content. Requests for services and equipment, reported […]
Minton Appointed Vice Chancellor for Technology, Chief Information Officer
Jessie Minton, vice provost and chief information officer at the University of Oregon, has been appointed vice chancellor for technology and chief information officer at Washington University, effective April 15, according to Shantay Bolton, executive vice chancellor for administration.
Avoiding Exposure to Ransomware
Ransomware is scary. Such an attack could make it impossible for you to retrieve documents on your computer. So, how do you protect yourself from ransomware? One of the best ways to protect yourself is to create a good backup of your critical data. These backups should be available offline, for example, on a removable […]
What’s Happening in EUS: What Does Access Management Do?
Submitted by Brian Schuler Access Management Top Three Access Management is responsible for various technologies across the entirety of the University. What started at as just onboarding and off boarding for two departments and email for the those on Office365 (prior to Med School’s full rollout) now includes managing VPN, email routing for alumni, students, […]
Saving Your Files for Future Use
If you’re saving files to your computer or using your email inbox as a file archive, we encourage you to leverage the storage solutions offered at WashU. We have solutions, such as Box, OneDrive, Teams, and network files shares. To learn more about our file storage solutions, visit the WashU IT File Shares & Storage […]
Service Announcement: 10-Digit Local Dialing for the Missouri 314 Area Code
Submitted by Ann Hogan Ten-digit local dialing will soon be required for all calls in the 314 area code. The Danforth campus phone system already supports ten-digit local dialing. Five-digit dialing will remain in effect for internal calls on the Danforth campus phone system. The Federal Communications Commission has approved using 988 as the three-digit […]
DocuSign Advances WashU Campuses with #1 eSignature Solution
Does your department or group use written agreements that require ink-on-paper signatures with a printing, faxing, scanning, and emailing process? Washington University in Saint Louis uses DocuSign to automate and manage documents that require signatures. With DocuSign, faculty, staff, and students at WashU can easily collect eSignatures on documents sent to collaborators and colleagues on […]
Shared IT Services Transforms WashU Campuses in 2021
The Shared Information Technology Services (SITS) Program was designed to rebalance the Information Technology (IT) delivery model at Washington University in St. Louis by establishing a shared infrastructure and end-user computing platform that enables seamless sharing of information and positions the University for strategic advancement. In January 2015, the Shared IT Services Program launched with […]