New WashU IT Chief of Staff Melinda Schmidt starts February 26th

Effective Monday, February 26th, Melinda Schmidt will join WashU IT as the new Assistant Vice Chancellor and Chief of Staff to CIO Jessie Minton. Schmidt will assume the role currently held by Russell Sharp who is retiring in the coming months after 5 years of service. Sharp will help ease Schmidt’s transition over the next […]

Empower Your ServiceNow Next Experience Journey: Dive into Hands-on Training!

Thank you for joining the ServiceNow Next Experience Demo and congratulations on leveling up your skills!   The next step is even more fun: we’re hosting  90-minute interactive sessions  for all ITIL users who want to dive into the platform and exercise what they’ve learned before the go-live. This is a great opportunity for you to […]

Unleash the power of collaboration with Monday.Com

WashU IT is excited to announce the addition of Monday.com to its portfolio of work management platforms.  Monday.com is here to transform the way you work, making Mondays and every other day of the week more efficient, collaborative, and enjoyable.  Monday.com is a powerful collaborative work management platform which provides task-driven workspaces to enable users […]

Coming soon to WUIT Systems Support 

Beginning this month, ServiceNow & Legacy ServiceNow access requests will be transferred from WashU IT Enterprise Applications to Systems Support.  WashU IT Systems Support is not only the Tier 1 Helpdesk for Workday, Learn@Work, Wustl Key’s, and Duo 2FA issues, but also provides access for applications such as Research Management System, DocuSign, One.WUSTL.edu Publisher, ADIS: […]

OCIO ImpacT Spotlight: New video highlights IT ImpacT efforts 

WashU IT’s Strategic Plan, ImpacT, aims to enhance decision-making by leveraging data through literacy, analytics, quality, and accessibility. Over four years, we’ll advance technology to boost WashU’s competitive edge and transform how we teach, learn, and innovate.   Russell Sharp and Amy Walter from the Office of the Chief Information Officer present “Innovate & Secure: The […]

Message from the CIO: Travel Season Safety Tips to Know

The holiday travel season is here, and I want to make sure you are aware of some resources that are available to keep WashU information, as well as your personal information, safe. Traveling introduces security risks. Those risks can be mitigated through advanced planning and preparation. If you are traveling internationally, please visit the Trip Registration […]

At-a-Glance Team Documents 2023 Updates

Newly updated team-focused IT at-a-glance documents are here, offering an introduction for new and existing IT staff who want to learn about WashU IT. These materials are quick references about services each team provides, offer background about how to request work, as well as information about team leadership, and how to view active work different teams have […]

WashU IT teams and area nonprofits celebrated another successful Thinksgiving event hosted by Filament

WashU IT teams celebrated another successful Thinksgiving event with area nonprofits and other businesses and organizations, hosted by Filament. Filament is a company that designs and organizes meetings and other types of forums for area corporations and organizations.  Four teams with representatives from across WashU IT and Workday Support helped area nonprofit organizations design solutions. […]

Enterprise Applications (EA): Craig named Executive Director of Enterprise Applications

We are pleased to announce that Mark Craig has been named Executive Director of Enterprise Applications, reporting to Jen Stedelin, Deputy Chief Information Officer and Associate Vice Chancellor for Academic and Administrative Technologies.  “As I lead EA, I am looking to continue to build upon the foundation put in place under Amy Walter’s leadership,” Craig […]

ImpacT Spotlight: Welcome new WashU IT Accounting Assistant Brittany Boyd 

Accounting Assistant Brittany Boyd said while she is learning a great deal, she feels “heavily supported for success” in her new role within WashU IT Finance and Business Operations. Boyd replaces Nikki Addison who was promoted to Financial Analyst I.  “I really like the group of people I’m working with,” she said. “I like to […]