All WashU employees have been assigned annual harassment prevention training in Workday, which must be completed by April 12. The course was developed by Skillsoft, a leading expert in compliance training. Contingent employees are not required to complete the training. Warning: some employees might find the simulated photos or exercises to be distressing. The subject […]
Category: Depot
At-a-Glance Team Documents 2023 Updates
Newly updated team-focused IT at-a-glance documents are here, offering an introduction for new and existing IT staff who want to learn about WashU IT. These materials are quick references about services each team provides, offer background about how to request work, as well as information about team leadership, and how to view active work different teams have […]
WashU IT teams celebrate second year as part of Filament’s Thinksgiving event to help area nonprofits
Teams from WashU will again come to the table with ideas to tackle challenges during an annual Thinksgiving event hosted by Filament. The event allows partnering organizations such as WashU to assist area nonprofits as they seek solutions for complex problems. Filament is a company that designs and organizes meetings, including workshops, creative training sessions, […]
Software Licensing transitions to End User Services in July 2023
As of Monday, July 3rd, the Software Licensing team, formerly under WashU IT Admin, has transitioned to the WashU IT Depot. This transition aims to enhance the efficiency and effectiveness of our services while better aligning our teams with the evolving needs of our organization. The Software Licensing team has been an integral part of […]
“A Note from the Director of Danforth Deskside:” David Leisure – IT Service Delivery Owner, WashU Danforth Campus
There is no longer a need to visit the Apple store to talk to a genius. We can send one to you. Having the right people to meet our campus needs, and other measures taken during the last several years have led to an evolution in the support we deliver. A statement I used to […]
July 1: Dell Warranty Change for Laptops
Washington University Information Technology is pleased to communicate that, starting on July 1, 2022, all new laptops processed through the WashU IT Depot will automatically come with the Dell ProSupport Plus warranty. The new ProSupport Plus warranty will replace the standard warranty pack provided by Dell and will include accidental coverage for drops, spills, and […]
Computer Equipment Fulfillment Delays
Orders are experiencing delays due to global supply chain issues, a high volume of Depot requests, and Depot storage being at capacity. It is recommended that departments take into account what technology is available for use now and plan accordingly, as future orders may experience new delays. In Stock items may take 3-4 weeks to […]
Global Supply Chain Issues Delay Select Apple and Dell Products
Apple and Dell are experiencing delays in the shipment of some products due to global supply chain issues. This adds them to the list of other tech companies, such as Samsung and Sony, who are grappling with supply chain shortages. Apple has announced shipment delays for MacBook, MacBook Pro, and iPad products. Please be aware that orders for computer equipment placed by the Universitymay experience […]
Five Year Dell Computer Warranty Transition
This applies to Danforth faculty and staff. Washington University Information Technology is committed to providing exceptional customer service and a positive experience. With that goal at the forefront, Washington University Information Technology is pleased to communicate that the WashU IT Depot will be transitioning to five years of warranty for all standard Dell laptops and […]