Dear Members of the WashU Community, There has been so much discussion recently surrounding the use of Generative Artificial Intelligence (AI), which is AI capable of producing content such as text, images, music, videos, code, or other media based on commands or prompts. Examples of such AI tools include Machine Learning (ML) and Large Language Models […]
Category: Announcements
Enterprise Applications (EA): Organizational Update
Enterprise Applications (EA) recently announced FY24 Organizational Changes, including several promotions. Please WashU IT in congratulating the following team members on their recent promotions. Your dedication to the mission of IT and the University is notable and appreciated by all. Thank you for your hard work and dedication.
Message from the CIO: Thank You for your hard work, integrity leading to a successful FY23
Now that Fiscal Year 2023 is officially behind us, I would like to take a moment to thank you for the integrity and professionalism you continually demonstrate each day as part of WashU IT. Guided by the university’s Here and Next and the IT ImpacT strategic plans, we accomplished all the goals we set out […]
Message from the CISO: Introducing the WashU CyBear Secure Program
The day has finally come, and the Information Security Roadmap Team and I are proud to present the new name from our 5-Year Roadmap naming contest. The name of our roadmap program will be WashU CyBear Secure Program: Protect & Empower. We would like to thank everyone for their assistance toward this initiative. I would […]
July 19: A New Generation of Qualtrics Widgets
Qualtrics has introduced a new generation of widgets to provide consistent and accessible widgets with improved visualizations. To simplify and consolidate our widget offerings, Qualtrics is removing three legacy widgets from the Add Widget menu on July 19, 2023. This means you will no longer be able to add/create these legacy widgets in dashboards. We […]
Software Licensing transitions to End User Services in July 2023
As of Monday, July 3rd, the Software Licensing team, formerly under WashU IT Admin, has transitioned to the WashU IT Depot. This transition aims to enhance the efficiency and effectiveness of our services while better aligning our teams with the evolving needs of our organization. The Software Licensing team has been an integral part of […]
Multiple Winners Identified in InfoSec Roadmap Project Naming
The Information Security Roadmap Team and I would like to thank everyone for their patience as we figured out a solution to the tie that resulted from our Information Security 5-Year Roadmap naming contest. As stated previously in Tuesday Tech, your suggestions were incredible. We appreciate the input that was put forth toward this effort. […]
New Project Management Guide Will Ensure More Consistent Project Delivery
You started a project. What do you do next? In an effort to improve the consistency in project delivery across WashU IT, we are pleased to announce the WashU IT Project Management Guide. The guide will provide: standard project processes, explanations, and templates, and include information on how to get assistance throughout the lifecycle of […]
June 29: Field Added to ServiceNow (wustl.service-now.com) for Preferred Method of Contact for Follow-Up Questions
To further provide accessible IT support for the WashU community, WashU IT will be adding an option for users to indicate phone or email as their preferred method of contact for follow-up questions should they arise from IT support staff. Read below to see what you can expect from the perspectives of the customer and […]
June 12: PaperCut Mobility Printing Now Available
Washington University in St. Louis uses a print management system called PaperCut to allow students to print from their own laptops to locations across campus. PaperCut Mobility Printing simplifies printing from bring your own device (BYOD) and other end-user managed devices, including smartphones, tablets, laptops. WashU users can easily find and set up printers independently, […]