August 18th: Vendor Planning and Negotiations Training with ClearEdge

Submitted by Ron Dinning Do you engage with vendors as part of your job? Would you like the chance to develop stronger communication skills and specific techniques for more effectively working with them? Join us on August 18th from 2:00 PM to 3:00 PM CT for ClearEdge’s Planning and Negotiations Training! Grounded in ClearEdge’s Leverage […]

WashU Welcomes Jessie Minton as Vice Chancellor for Technology and Chief Information Officer 

Jessie Minton, vice provost and chief information officer at the University of Oregon, has been appointed vice chancellor for technology and chief information officer at Washington University in St. Louis, effective April 15th, 2022. Minton led the University of Oregon’s transition to a fully remote learning environment during the COVID-19 pandemic, launched a HIPAA-compliant telehealth […]

December 30: DocuSign New Feature Release and Bulk Send V.1.0 Retirement

Washington University Information Technology, in coordination with the DocuSign vendor, will perform routine maintenance, providing feature enhancements and bug fixes, on December 30. There is no outage associated with this maintenance. Detailed information about the maintenance can be found at the links below: Administrative Release notes eSignature Release notes January Core 2022 Feature notes Bulk […]

Introducing the IT Organizational Change Management (OCM) Team

The Portfolio and Project Management Office (PPMO) at Washington University in St. Louis is improving customer support. The Performance Support and Communications team has reorganized and rebranded as the IT Organizational Change Management Team (OCM). The Team’s mission is to support the people side of change within the organization. As a part of this initiative, […]

December 4: DocuSign New Feature Release and Bulk Send V.1.0 Retirement

Washington University Information Technology, in coordination with the DocuSign vendor, will perform routine maintenance, providing feature enhancements and bug fixes, on December 2. There is no outage associated with this maintenance. Detailed information about the maintenance can be found at the links below: Administrative Release notes eSignature Release notes December Core 2021 Feature notes Bulk […]

Unplanned Service Degradation Detected: Microsoft Azure, Outlook, and Teams

Washington University Information Technology has detected an issue where Microsoft Azure, Outlook, and Teams are currently experiencing a service degradation. Individuals may be unable to perform actions such as: log into Azure, send and/or receive email, create new Teams, experience issues with Teams Meetings, and/or chat in Microsoft Teams. Microsoft is aware of the issue and they […]

Intermittent Outage Detected: Outlook Email – January 27

Washington University Information Technology has detected an issue where Outlook Clients are intermittently unable send or receive email.  This issue is currently affecting multiple Microsoft customers, not just those at Washington University. Microsoft is investigating the issue and we will provide updates as they become available. We appreciate your patience as we work to restore service.Visit our Status Page for the […]

October 15: One.wustl.edu Maintenance

OneCampus, the one.wustl.edu product vendor, will perform maintenance on one.wustl.edu between 4:00 and 5:00am, during which one.wustl.edu will be unavailable. Have Questions? Email or call us, referencing CHG0032134For urgent issues, please call us at (314) 933-3333 We appreciate your patience as we enhance our services.Visit our Status Page for the current status and planned maintenance […]

Oct. 7: Unplanned Intermittent Outage Detected – Office 365 Apps

Washington University Information Technology has detected an issue where Office365 applications, such as Outlook Email, Microsoft Teams, OneDrive, etc, are currently experiencing intermittent issues, including the inability to access multiple Office 365 applications. Microsoft is investigating the issue issue and we will provide updates as they become available. We appreciate your patience as we work to […]

Unplanned Outage: Unable to Make Outbound Calls on the Med Campus

Washington University Information Technology has detected an issue where individuals are unable to make outbound calls from desk and patient phones in Medical Campus Buildings. This outage does not appear to be limited to WashU and BJC as similar issues are presenting across multiple carriers and networks across the nation. WashU IT and BJC are […]