What is IT Asset Management (ITAM)?

Pulled directly, and adapted from, techtarget.com/searchcio/definition/IT-asset-management-information-technology-asset-management December is IT Asset Management (ITAM) Awareness Month! Along with the IT Asset Management Program moving into full swing, it’s a great time to learn more about what ITAM is and why it’s so important. IT asset management (ITAM) is a set of business practices that combines financial, inventory […]

December 15th Vendor Management Training – Leverage Management Workshop

Do you engage with vendors as part of your job? Would you like the chance to develop stronger communication skills and specific techniques for more effectively working with them? Join us on Thursday, December 15th from 2:00 PM to 3:00 PM CT for ClearEdge’s Leverage Management Workshop training! Deal-makers are focused on more than simple […]

Next Leaders Fellowship Applications Open – Deadline 12/31/22

Written by Michael G. Cato, Senior Vice President and Chief Information Officer of Bowdoin College Bowdoin College, in partnership with EDUCAUSE, NERCOMP, and a group of supporting institutions and organizations are excited to invite applications for the 2023-2024 cohort of the Next Leaders Fellowship (NLF). NLF is designed to identify talented information and technology professionals from […]

ClickUp Teams Channel Now Available

As of June 1, 2022, ClickUp is fully supported by Washington University and WashU IT. ClickUp is a project-management and collaboration software the is used by various areas of the University, including University Advancement and staff in the Chancellor’s Suite. To help foster collaboration and answer questions users may have, a ClickUp Microsoft Team has been […]

Enterprise Applications Recent Accomplishments – February 8, 2022

Submitted by Veleria Boaten Project Summary Team  Implementation Date  EA-9585 Monthly Payroll Deduction Project Darrin Hutchinson, Jimmy Johnson 9/20/2021 EA-9727 SUBS Awards Replacement App — Sprint 45 Release This project covers the fixes and features that were related to the SUBS Application Sprint 45.  Veleria Boaten, Richard Pryzma, Dule Djurasevic, Bill Lancaster 9/20/2021 Change Request […]

What’s Happening in EUS: WashU IT Depot Works to Overcome Supply Chain Adversity

Submitted by David Leisure As many know, 2021 posed a monumental supply chain crisis, the effects of which were felt across every industry, especially in the technology sector. This shortage caused long delays in the depot’s ability to fulfill orders. This inability to fulfill in a timely manner unfortunately caused a lot of our customers […]

Shared Infrastructure Accomplishments December 2021

Submitted by David Sterling Accomplishment Impact Patched Papercut servers for Log4j vulnerability Removed possibly of security vulnerability related to Log4j Tested and scheduled Log4j patch for Maestro server Engineering work to prepare for upgrade Gave guidance to Depot on providing laptops for Wustl Secure Enclave Provided Knowledge sharing between teams to transition to operations Began […]

Enterprise Applications Recent Accomplishments – January 11, 2022

Submitted by Veleria Boaten Domain Title Summary Project Team Implementation Date Research EA-10274/EA-10377/EA-10299/EA-10393/EA-10388/EA-10378/EA-10391 – SUBS Sprint 48  This project delivered standard updates and bug fixesassociated with the SUBS application. Karen Drullat, Richard Pryzma, Dule Djurasevic, Carmanisha Edwards 12/13/21 Student EA-10572  PF: Update Slate DRA for Missing Scores and Merit Fields Test Scores and Merit scholarships […]

Danforth Parking Replacement T2 Project Deployed

Submitted by Sarah Everett EA-8803 Danforth Parking Replacement T2 Project was successfully deployed to production and is now available to staff and students.  This was a business led IT project in which Danforth Parking & Transportation contracted the vendor, T2, to implement their Flex SaaS solution.  This solution includes Flex the parking management system used […]

Apartment Referral Services Launches New Site with Off-Campus Partners

Submitted by Chad Kreitler Enterprise Applications is often asked to help evaluate and recommend solutions to applications that are no longer meeting the needs of a department OR are approaching end of life. Earlier this year, Quadrangle Housing asked for support in replacing their Apartment Referral Services (ARS) website, which provides WashU students with a […]