Washington University Information Technology and Atlassian, the Confluence Vendor, will perform maintenance on Confluence on February 11 to fix an issue with image displays within saved pages. This maintenance will cause Confluence to be unavailable on February 11, between 5:00pm and 9:00pm. Have questions? Email or call us, referencing CHG0033669.For urgent issues, please call us at (314) 933-3333. We appreciate your patience as we enhance our services.Visit our Status […]
Author: Matthew
January 2021: Qualtrics New Features Release
Qualtrics has released the following new features through the month of January 2021.The new features are available and detailed within the Weekly Product Release Notes below: 01/06/2021 01/13/2021 01/20/2021 01/27/2021 Please visit the Qualtrics How To page for more information on Qualtrics
February 4: DocuSign Maintenance
Washington University Information Technology, in coordination with the DocuSign vendor, will perform a routine upgrade, providing feature enhancements and bug fixes, on February 4. There is no outage associated with this maintenance. Please visit: The DocuSign February Release Page for update details The DocuSign How To page for more information on DocuSign Have questions? Email or call us, referencing CHG0033579.For urgent issues, please call us […]
Intermittent Outage Detected: Outlook Email – January 27
Washington University Information Technology has detected an issue where Outlook Clients are intermittently unable send or receive email. This issue is currently affecting multiple Microsoft customers, not just those at Washington University. Microsoft is investigating the issue and we will provide updates as they become available. We appreciate your patience as we work to restore service.Visit our Status Page for the […]
Please Join the 2021 Major Incident Team
The Major Incident process is engaged when we experience a technical outage and need to communicate status and impact with stakeholders and end users. When someone contacts the Service Desk/Command Center to start a Major Incident, we create a Teams channel dedicated to discussing that Major Incident and open an audio conference bridge. The 2021 […]
January 19 2021: Skype for Business Retirement
Microsoft has announced the retirement of Skype for Business in 2021. All Skype for Business functionality has been replicated and expanded upon in Teams, Microsoft’s Office 365 collaboration application. Washington University Information Technology will retire Skype for Business on January 19, 2021, and is pleased to announce that Microsoft Teams is already available for you to […]
December 28: One.Wustl.edu Planned Maintenance
Washington University Information Technology, in conjunction with the one.wustl.edu vendor, will perform standard maintenance on one.wustl.edu on December 28, between 10:00am and 3:00pm. We do not anticipate any service interruption as a result of this maintenance. Have Questions? Email or call us, referencing CHG0033042.For urgent issues, please call us at (314) 933-3333 We appreciate your […]
Qualtrics: Retirement of Classic Reports – March 31, 2021
With the general availability of Advanced Reports, we are retiring Classic Reports, also referred to as Reporting Beta, Original Reports, and Reporting 2.0, on March 31, 2021. The new and improved Qualtrics Advanced Reports experience, released in early 2020, offers a number of benefits including: A new simplified user experience Better application performance Increased stability […]
November 2020: Qualtrics New Features Release
Qualtrics has released the following new features through the month of November 2020.The new features are available and detailed within the Weekly Product Release Notes below: 11/04/2020 11/12/2020 11/18/2020 Please visit the Qualtrics How To page for more information on Qualtrics
December 3: DocuSign Maintenance
Washington University Information Technology, in coordination with the DocuSign vendor, will perform a routine upgrade, providing feature enhancements and bug fixes, on Dec. 3. There is no outage associated with this maintenance. Please visit: The DocuSign December Release Page for update details The DocuSign How To page for more information on DocuSign Have questions? Email or call us, referencing CHG0032694.For […]