Washington University Information Technology, in coordination with the Docusign vendor, will perform routine maintenance, providing feature enhancements and bug fixes, on April 1. There is no outage associated with this maintenance. Detailed information about the April 1 maintenance can be found at the links below Administrative Release notes eSignature Release notes DocuSign also offers free […]
Author: Matthew
March 2021: Qualtrics New Features Release
Qualtrics has released the following new features through the month of March 2021.The new features are available and detailed within the Weekly Product Release Notes below: 03/03/2021 03/10/2021 03/17/2021 03/24/2021 Please visit the Qualtrics How To page for more information on QualtricsDid you miss last month’s Product Update notice? Access the Qualtrics Community Product Updates page to […]
Unplanned Service Degradation Detected: Microsoft Azure, Outlook, and Teams
Washington University Information Technology has detected an issue where Microsoft Azure, Outlook, and Teams are currently experiencing a service degradation. Individuals may be unable to perform actions such as: log into Azure, send and/or receive email, create new Teams, experience issues with Teams Meetings, and/or chat in Microsoft Teams. Microsoft is aware of the issue and they […]
March 4: DocuSign Maintenance
Washington University Information Technology, in coordination with the DocuSign vendor, will perform routine maintenance, providing feature enhancements and bug fixes, on March 4. There is no outage associated with this maintenance. Detailed information about the March 4 maintenance can be found at the links below Administrative Release notes eSignature Release Notes DocuSign also offers free […]
February 2021: Qualtrics New Features Release
Qualtrics has released the following new features through the month of February 2021.The new features are available and detailed within the Weekly Product Release Notes below: 02/03/2021 02/10/2021 02/17/2021 02/24/2021 Please visit the Qualtrics How To page for more information on Qualtrics
February 11: Confluence Maintenance
Washington University Information Technology and Atlassian, the Confluence Vendor, will perform maintenance on Confluence on February 11 to fix an issue with image displays within saved pages. This maintenance will cause Confluence to be unavailable on February 11, between 5:00pm and 9:00pm. Have questions? Email or call us, referencing CHG0033669.For urgent issues, please call us at (314) 933-3333. We appreciate your patience as we enhance our services.Visit our Status […]
January 2021: Qualtrics New Features Release
Qualtrics has released the following new features through the month of January 2021.The new features are available and detailed within the Weekly Product Release Notes below: 01/06/2021 01/13/2021 01/20/2021 01/27/2021 Please visit the Qualtrics How To page for more information on Qualtrics
February 4: DocuSign Maintenance
Washington University Information Technology, in coordination with the DocuSign vendor, will perform a routine upgrade, providing feature enhancements and bug fixes, on February 4. There is no outage associated with this maintenance. Please visit: The DocuSign February Release Page for update details The DocuSign How To page for more information on DocuSign Have questions? Email or call us, referencing CHG0033579.For urgent issues, please call us […]
Intermittent Outage Detected: Outlook Email – January 27
Washington University Information Technology has detected an issue where Outlook Clients are intermittently unable send or receive email. This issue is currently affecting multiple Microsoft customers, not just those at Washington University. Microsoft is investigating the issue and we will provide updates as they become available. We appreciate your patience as we work to restore service.Visit our Status Page for the […]
Please Join the 2021 Major Incident Team
The Major Incident process is engaged when we experience a technical outage and need to communicate status and impact with stakeholders and end users. When someone contacts the Service Desk/Command Center to start a Major Incident, we create a Teams channel dedicated to discussing that Major Incident and open an audio conference bridge. The 2021 […]