The One.Wustl vendor will perform routine maintenance, providing feature enhancements and bug fixes, on June 3 at 4:00 am. No service interruption is anticipated.
Author: Matthew
May 2021: Qualtrics New Features Release
Qualtrics has released new features through the month of May 2021. The new features are available and detailed in the Weekly Product Release Notes, posted weekly by the vendor. Please visit the Qualtrics How To page for more information on Qualtrics Did you miss last month’s Product Update notice? Access the Qualtrics Community Product Updates page to review feature […]
Unplanned Service Degradation Detected: EPIC Access
Washington University Information Technology has detected an issue where some individuals are unable to launch EPIC following a vendor upgrade. If you experience this issue and you are working on a Windows Computer please: Select Citrix from the lower right corner of your desktop, the System Tray If you do not see the Citrix icon […]
New Email Address for Service Communications – itannounce.wustl.edu
Washington University Information Technology will begin using the email address itannounce.wustl.edu for all planned and unplanned service communications this week, starting May 17. This new email address will alleviate ithelp@wustl.edu, the previously used address, from handling automatic replies, such as Out of Office replies, generated from service communication delivery. Recipients who intentionally reply will still […]
May 6: Confluence Maintenance
Washington University Information Technology will update Confluence this evening, Thursday May 6, to resolve a user access issue. This maintenance will cause Confluence to be unavailable this evening, Thursday May 6, between 6:00pm and 10:00pm. The other Atlassian products (Jira, Bitbucket, and Bamboo) will not be impacted by this change. Have questions? Email or call us, referencing CHG0035366.For urgent issues, please call us at (314) 933-3333. We appreciate your patience […]
April 2021: Qualtrics New Features Release
Qualtrics has released the following new features through the month of April 2021.The new features are available and detailed within the Weekly Product Release Notes below: 04/07/2021 04/15/2021 04/22/2021 04/29/2021 Please visit the Qualtrics How To page for more information on QualtricsDid you miss last month’s Product Update notice? Access the Qualtrics Community Product Updates page to review feature […]
May 6: DocuSign New Feature Release
Washington University Information Technology, in coordination with the Docusign vendor, will perform routine maintenance, providing feature enhancements and bug fixes, on May 6. There is no outage associated with this maintenance. Detailed information about the May 6 maintenance can be found at the links below Administrative Release notes eSignature Release notes DocuSign also offers free […]
Global Supply Chain Issues Delay Select Apple and Dell Products
Apple and Dell are experiencing delays in the shipment of some products due to global supply chain issues. This adds them to the list of other tech companies, such as Samsung and Sony, who are grappling with supply chain shortages. Apple has announced shipment delays for MacBook, MacBook Pro, and iPad products. Please be aware that orders for computer equipment placed by the Universitymay experience […]
Cortana Daily Briefing Emails
Microsoft’s Cortana daily briefing email service, sent from cortana@microsoft.com, is designed to help you organize and prepare for your day. Cortana uses Microsoft’s Machine learning to analyze your upcoming meetings, tasks, and more from your WashU mailbox and calendar (WashU Office 365 account). This information is then presented to you as a summary of your upcoming day, tasks, […]
April 8: One.Wustl.edu Planned Maintenance
Washington University Information Technology, in conjunction with the one.wustl.edu vendor, will perform standard maintenance on one.wustl.edu on April 8, between 4:00am and 6:00am. We do not anticipate any service interruption as a result of this maintenance. New features will be available including, bu not limited to: Microsoft connector Google connector Targeted notifications icon changed from […]