IT Staff News

Please Join the 2021 Major Incident Team

The Major Incident process is engaged when we experience a technical outage and need to communicate status and impact with stakeholders and end users. When someone contacts the Service Desk/Command Center to start a Major Incident, we create a Teams channel dedicated to discussing that Major Incident and open an audio conference bridge.

The 2021 Major Incident / Significant Event team has been created and is ready for you to join.

While the members of the 2020 Major Incident / Significant Event team were copied over to the new team please Click here to verify your membership.

Verifying membership prior to a Major Incident occurring is important as speed is of the essence when working toward resolution.