Announcements End User Services

WashU IT End User Services Continues Training to Support Service Excellence

Since September of 2022, WashU IT End User Services has been developing new training and actively training our staff to provide service excellence. We have just released new training that discusses critical customer service skills. Our staff is tested on their ability to apply the skills to common scenarios they’ll encounter.

By raising awareness of customer service skills within our teams through regular training, students, faculty, and staff can expect an improved experience.

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