News & Events

Qualtrics has released new features through the month of July 2021. The new features are available and detailed in the Weekly Product Release Notes, posted weekly by the vendor. Please visit the Qualtrics How To page for more information on Qualtrics Did you miss last month’s Product Update notice? Access the Qualtrics Community Product Updates page to review feature enhancements […]

Submitted by Jennifer Zayed Bianca Hood has just passed her Project Management Professional (PMP) exam, and is now a certified PMP! Bianca has been at the University for almost 3 years working across various IT groups within EUS as a Project Manager. She recently moved over to work with the Service Management Office and her […]

Submitted by Matt Arthur PROGRAM AT A GLANCE A/V & Media Services is dedicated to be a customer-service ‘first’ organization providing multi-media support to Washington University faculty, staff and students. We provide leadership for the use of multi-media technology for University administration and school activities. We support existing technologies while facilitating the evaluation, selection and […]

Washington University Information Technology is pleased to announce that Gartner research and webinars are now available to all current students, faculty and staff. Log in with your WUSTL Key to access Gartner resources and search for topics you are interested in. Gartner is a research and advisory company that provides insights (articles, webinars, etc.) on the […]

Submitted by Diane Gentile An Introduction to the End User Services Quality Assurance Team Were you aware?  End User Services (EUS) employs a fully operational Quality Assurance (QA) team whose primary purpose is to ensure, via testing, that computers in use by WashU faculty, staff, and students run IT services effectively. How we got started […]