IT News and Events which impact the Washington University community.


News

Strengthening Customer Support: WashU IT CRM Team

The WashU IT Customer Relationship Management (CRM) Team provides exceptional customer support by building strong relationships and facilitating effective communication. “We are your partners in ensuring that your needs are met, and your feedback is heard. Our role is to act as the bridge between you and IT, advocating for your concerns and working to […]

Cisco AnyConnect is now Cisco Secure Client

The Cisco AnyConnect Secure Mobility Client, the application used to connect to WashU VPN, was updated between March 18 and April 4. As part of this update the application’s name and icon both changed. The new name on both Windows and Mac computers is Cisco Secure Client and the new icon shown to the right. […]

Protecting Our Community Through Security Awareness Training

Written collaboratively by the Security Awareness Training Program Team As WashU continues to grow and evolve, so does our technology and our need for training. Our continuous technological advancement brings new challenges—none more pressing than cybersecurity. We must stay a step ahead of cybercriminals, who are increasingly creative and skilled in gaining access to private […]

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Outage Calendar

The current status of  WashU IT services and planned system/service outages and maintenance can be found at itstatus.wustl.edu.