IT News and Events which impact the Washington University community.


News

Empowering St. Louis Through the WashU IT Apprentice Program   

WashU IT’s Apprenticeship Program is addressing St. Louis’ dual challenge: supporting non-traditional candidates and fulfilling unmet IT positions, as well as embracing our commitment to equity, diversity, and inclusion.   The program, which began with its’ first cohort of 5 apprentices in March of 2022, was started by a partnership between AT&T and WashU IT. The 18-month […]

Strengthening Customer Support: WashU IT CRM Team

The WashU IT Customer Relationship Management (CRM) Team provides exceptional customer support by building strong relationships and facilitating effective communication. “We are your partners in ensuring that your needs are met, and your feedback is heard. Our role is to act as the bridge between you and IT, advocating for your concerns and working to […]

Cisco AnyConnect is now Cisco Secure Client

The Cisco AnyConnect Secure Mobility Client, the application used to connect to WashU VPN, was updated between March 18 and April 4. As part of this update the application’s name and icon both changed. The new name on both Windows and Mac computers is Cisco Secure Client and the new icon shown to the right. […]

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Outage Calendar

The current status of  WashU IT services and planned system/service outages and maintenance can be found at itstatus.wustl.edu.