News & Events

WashU IT is pleased to announce the promotion of Lou Trout to Hardware Asset Manager within the Service Management Office (SMO), part of the End User Experience (EUX) team.  Trout’s promotion recognizes his extensive background in hardware management, unwavering attention to detail, and commitment to delivering exceptional customer experiences. In this new role, Trout will […]

The Parking & Transportation and Campus Card websites will become partof the new University Services division website this summer. With a greaterfocus on customers, these enhancements will make it easier to find theinformation you need when you need it. The new face will be unveiled onJuly 1. Read more

WashU IT is proud to recognize Mark Chapman, Director of IT Service Management (ITSM), as a Person of ImpacT. Nominated by his peers in 2024, Chapman is celebrated for his dedication to value-driven service, his passion for refining ITSM practices, and his commitment to building strong, genuine relationships across teams. He’s known not just for […]

 Student Technology Services (STS) is excited to announce a new walk-up service location for students.  In support of one of the university’s space planning efforts and ongoing commitment to supporting students, STS will relocate from the Gregg House (located on the South 40) to a more central and visible location in the Danforth University Center […]

Each year, employees are responsible for completing a HIPAA refresher course. The deadline to complete the annual refresher course is 5 p.m. CST on Monday, June 30.   While most have already completed the training available in Learn@Work, there are still some employees who have not. To complete this requirement, follow the steps below:  The training will […]