News & Events

Shared IT Services (SITS) continues to innovate amid the struggles of the COVID-19 pandemic. The COVID-19 order to limit on-campus operations and embrace social distancing meant transitioning much of WashU’s workforce to work from home, creating logistical and technical challenges for the team. For migrated departments, WashU IT was able to deploy laptops quickly, users […]

Washington University Information Technology has detected an issue where Office365 applications, such as Outlook Email, Microsoft Teams, OneDrive, etc, are currently experiencing intermittent issues, including the inability to access multiple Office 365 applications. Microsoft is investigating the issue issue and we will provide updates as they become available. We appreciate your patience as we work to […]

Submitted by Theresa Thierath Job Opening Job ID Status Job Family Hiring Manager Application Developer II – Washington University Information Technology – 48659 48659 Open Information Technology Balsamo,Charles Anthony Workday Security Specialist – Washington University Information Technology – 48665 48665 Open Information Technology Dolan,Kenndall Technical Support Specialist (Tech Den) – Washington University IT – 48804 […]

Submitted by Janet Deyarmin In July 2020, Enterprise Applications (EA) and Washington University School of Medicine (WUSM) successfully launched the Elentra Teaching and Learning Platform (called Keystone). Initially the system was only available to faculty in preparation for the upcoming semester, but on Sept. 14, the platform became available for student use. This platform meets […]

The intuitive and user-friendly ServiceNow self-service portal (wustl.service-now.com) enables you to request IT services and equipment, search for IT solutions, and report IT issues. Additionally, you can easily track the status of your requests and reported IT issues, and send messages to technicians assigned to your requests and reported IT issues. Read below for tips […]