WashU IT is proud to congratulate both Lisa Jordan (Manager, Technical Services) and Christina Jesser (Manager, Technical Services) of End User Services, who have both passed their HDI Manager Certification. This is no small task!
This certification verifies that the support center manager possesses the knowledge of best and common practices necessary to successfully manage the operational and tactical components of a support organization while strategically aligning with the needs of the business.
We are thrilled to see both Lisa and Christina growing to help the University reach new heights and achieve greater goals!