Why can’t I log in to Planview?

  1. Check the URL.
    1. Go to https://wustl.ppmpro.com. You should see the WUSTL connect page to log in. (Note: do not go to www.innotas.com to log in).
  2. Check your WUSTL key.
    1. Go to HRMS and try to log in to make sure your WUSTL key credentials are correct and working.
  3. Check your browser.
    1. Try completely closing your browser, and then reopening it. This is particularly important to do on any shared computer to clear other login credentials that may be interfering with your attempt to log in.
  4. Contact ppmo@wustl.edu to check on your account.