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Why have I not received my Zoom confirmation email yet?

Currently, there is a delay in receiving confirmation emails,...

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Why is my account ‘basic’ with a 40 minute time limit?

WashU has a managed domain that requires using your Single Sign On (SSO, WUSTL Key). Go to https://gozoom.wustl.edu and...

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Why is this labeled a Beta? What can I expect during the Beta phase?

It is important to provide faculty, staff and students with swift access to this powerful emergent technology in a secure sandbox environment that protects sensitive data...

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Will any data be deleted?

No. WashU IT has temporarily increased the storage quota for users currently storing more...

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Will Duo see my login credentials?

The second factor of authentication is separate and independent from your username and password. Duo never sees your password.

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Will I still have access to my WUSTL Zoom account after I graduate?

WashU’s contract with Zoom is specifically for current students, faculty, and staff...

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Will the selections available change?

Yes. As technology and the WashU environment changes, so will the selections. The IT Depot...

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Will WashU be adding other generative AI tools to its secure environment?

Yes, we plan to offer API endpoint access in early 2024, most likely with an associated cost. Please direct further inquiries to aiquestions@wustl.edu.

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Will WashU be adding other generative AI tools to its secure environment?

Potentially. We will keep the campus community updated about further plans.

Windows 11

Windows 11

Windows 11 is the latest Windows operating system, which manages the software, hardware, memory, and storage.