Default image

Who can use Washington University ChatGPT Beta?

WashU facutly, staff and students can access the sandbox using their WUSTL Key.

Default image

Who is required to enroll?

The WashU 2FA service is for current WashU employees, students, and anyone (parents, university partners, vendors, visitors and/or contractors)...

Default image

Who Owns Department Folders?

These Service Account folders are currently owned by IT.

Default image

Who should we contact for LinkedIn Learning Support?

Learners should contact LinkedIn Learning Support. If LinkedIn Learning experiences a widespread...

Default image

Why can’t I log in to Planview?

  1. Check the URL.
    1. Go to wustl.ppmpro.com. You should see the WUSTL connect page to log in. (Note: do not go to www.innotas.com to log in)...
Default image

Why can’t I use WashU Connect MyAccess functions?

Some features of self service may not be available to all users. Common restrictions are on...

Default image

Why do I have to enter my time in both Workday and Planview?

You enter time in Workday for the purposes of payroll, but this system is not set up to give IT leadership a clear picture of how IT labor hours are being used. For example...

Default image

Why does it say my device is registered to someone else?

The WashU 2FA service is for current WashU employees, students, and anyone (parents, university partners, vendors, visitors and/or contractors)...

Default image

Why have I not received my Zoom confirmation email yet?

Currently, there is a delay in receiving confirmation emails,...

Default image

Why is my account ‘basic’ with a 40 minute time limit?

WashU has a managed domain that requires using your Single Sign On (SSO, WUSTL Key). Go to https://gozoom.wustl.edu and...