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What if I get a new device and keep my old phone number?
- Visit the enrollment wizard to access the enrollment wizard...
What if I get a new phone and phone number?
Please call the WashU IT Service Desk 314-933-3333 to verify information and have the old device removed.
What if I lose my phone?
Lost or stolen mobile computing devices must be reported to the Privacy Office or the Information Security Office immediately...
What if I need assistance completing the ordering form?
Please call the Service Desk at 314-933-3333 and they will assist you.
What if I need to contact the IT Depot directly?
For questions directed to the IT Depot, please email ITDepot@wustl.edu
What if I want a different warranty type or length?
The IT Depot can assist with creating a custom order with a different warranty type/length...
What is a Captcha?
The Captcha verifies that the user is in fact a person, preventing internet robots from...
What is a WashU Key?
Your WashU Key is the combination of your WashU Connect Login ID and password...
What is Duo Security?
Duo—an industry leader in easy-to-use, world-class security platforms—developed Duo 2FA, a two-factor authentication service...
What is generative AI? How can I learn more about these emerging tools and technologies?
Please visit it.wustl.edu/ai for resources on AI tools and to learn more about the responsible use of AI.