Items
What if I lose my phone?
Lost or stolen mobile computing devices must be reported to the Privacy Office or the Information Security Office immediately...
What if I need assistance completing the ordering form?
Please call the Service Desk at 314-933-3333 and they will assist you.
What if I need to contact the IT Depot directly?
For questions directed to the IT Depot, please email ITDepot@wustl.edu
What if I want a different warranty type or length?
The IT Depot can assist with creating a custom order with a different warranty type/length...
What is a Captcha?
The Captcha verifies that the user is in fact a person, preventing internet robots from...
What is a WashU Key?
Your WashU Key is the combination of your WashU Connect Login ID and password...
What is Duo Security?
Duo—an industry leader in easy-to-use, world-class security platforms—developed Duo 2FA, a two-factor authentication service...
What is generative AI? How can I learn more about these emerging tools and technologies?
Please visit it.wustl.edu/ai for resources on AI tools and to learn more about the responsible use of AI.
What is my primary email address in Office 365?
Your primary address in Office 365 will be your @wustl.edu address...
What is password strength?
Password policies require you to use a certain number of letters, numbers or symbols...