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What file types can I upload to NotebookLM?

NotebookLM supports the most common file, image & media sources including docx, pdf, mp3, avif, etc.

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What happens if I exceed my quota?

When uploading a file that will cause you to exceed your quota, you will receive...

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What happens to files that are created by someone who leaves the university? 

Students: Upon completion of their program can follow the...

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What happens to Planview due dates when the University is closed or on holiday?

If a timesheet due date falls on a University closure or University holiday, the due date will be shifted forward one day. For example, if July 4th falls on a Monday...

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What happens when I delete a file or folder from Box?

Box will retain the deleted item in the Trash for up to 180 days. While in the Trash, an item may be...

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What happens when I log out of WashU Connect applications?

Many applications, such as WebSTAC, WebFAC, Telesis, E-Grades and WashU Connect Self...

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What if I forget my WashU Key ID?

Follow these instructions if you forget your WashU Key ID.

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What if I forgot my WashU Key Password?

Follow these instructions if you forget your WashU Key Password.

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What if I get a new phone and phone number?

Please call the WashU IT Service Desk 314-933-3333 to verify information and have the old device removed.