Items
I found a Dell or Apple device on sale that is cheaper than what is available through the IT Depot. Is it okay to order what I found instead?
Typically cheaper means you are also giving up performance and security. It also may not be
I need something other than what is listed on the ServiceNow catalog, what do I do?
There is an option to select “Custom Client Hardware and Software” in the ServiceNow catalog...
I ordered a new computer, but during the install it was discovered that it is not compatible with my current monitor and/or accessories. What do I do now?
We live in an environment where IT technology can change very rapidly. It is often...
I would like to know additional information about the equipment that is available to select. Who do I talk to?
Please contact the WashU IT Depot team at itdepot@wustl.edu.
I’m part of a sub-folder that I upload data to; who owns the data?
The folder owner is responsible for the data aggregation. Note: Shared users can...
If I order a stock item listed in the ServiceNow catalog, how long will it take to receive it?
The IT Depot typically fulfills requests within 1-3 business days after the order has been...
If I order an item that is a custom order, how long will it take to receive it?
After your department approves the request, fulfillment times vary based upon the vendor...
In my Planview Service Operations Activity, how can I add other enhancement tasks for tracking my teams’ labor?
The general Run/Fix and Enhancements tasks should be left as year-long tasks under your Service Operations Activity. You may have other enhancements in...
Interfolio
Interfolio for WUSM is a cloud-based software platform that offers academic institutions a range of services related to faculty hiring, promotion, tenure, and academic workflows. Interfolio is designed to streamline and simplify the often complex and paper-intensive processes involved in managing faculty personnel matters.