If you do not have a smart phone or cellular device you can use Call Me authentication.
Call Me authentication requires an approved DUO Exception Request from the Office of Information Security. Please see Can I still use Call Me or Passcode Authentication for more information.
|Duo Push||Passcode*||Call Me*||SMS Text Message*||ByPass Code|
|Enrolled basic cell phone||X*||X*|
|Enrolled landline phone||X*|
|Contact the Service Desk at 314-933-3333||X|
Yes. WashU 2FA Call Me and Passcodes are still options for individuals with an approved DUO Exception Request from the Office of Information Security.
All University websites that ask you for a username and password should utilize WashU 2FA. If you’ve logged in somewhere that didn’t employ 2FA, please report the website to the WashU IT Service Desk for review at firstname.lastname@example.org.