In my Planview Service Operations Activity, how can I add other enhancement tasks for tracking my teams’ labor?

The general Run/Fix and Enhancements tasks should be left as year-long tasks under your Service Operations Activity. You may have other enhancements in your Service Ops that will not last the entire year. To avoid shortening your general Enhancement task by adding children/sub-tasks, you will need to create a new summary task called “Other Enhancements”. Under this summary task, you may add all other enhancement activities which may be needed during the course of the year. Do not assign resources to summary tasks. 

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Why can’t I log in to Planview?

  1. Check the URL.
    1. Go to You should see the WUSTL connect page to log in. (Note: do not go to to log in)…

What browser should I use for Planview?

Planview works in all major browsers, but you will have the best experience in a browser supported by Planview. You can find the latest system requirements here.

When is Planview scheduled downtime?

Planview has a scheduled maintenance window every Friday night at midnight, Central Time. During this time, users are unable to login to Planview. On the third Friday…