How do I get help with my WUSTL Key?

There are several resources available for getting help with the login process for University web applications:

  • Online Self-Service – WUSTL Connect provides a number of self-service functions enabling you to find your WUSTL Key Login ID, resetting or changing your password, and managing your secret questions.  Click here to access WUSTL Connect Self-Service.
  • Email Support – Send an email to Connect Support.
  • Phone Support
    • WashU IT Support: 314-933-3333
    • Students and alumni needing help accessing WebSTAC can contact the Office of Student Records at (314) 935-5908 or (314) 935-5919.

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WUSTL Connect FAQs