How do I get help with my WUSTL Key?
There are several resources available for getting help with the login process for University web applications:
- Online Self-Service – WUSTL Connect provides a number of self-service functions enabling you to find your WUSTL Key Login ID, resetting or changing your password, and managing your secret questions. Click here to access WUSTL Connect Self-Service.
- Email Support – Send an email to Connect Support.
- Phone Support
- WashU IT Support: 314-933-3333
- Students and alumni needing help accessing WebSTAC can contact the Office of Student Records at (314) 935-5908 or (314) 935-5919.
Return to WUSTL Connect.
WUSTL Connect FAQs
Can I bookmark the WUSTL Connect login page?
When adding bookmarks to your browser, it is important NOT to bookmark the…
Can I change my WUSTL Key username or university email address?
Yes, you can change your WUSTL Key, which also changes your university email address…
How can I make my password secure?
Passwords are a tedious but necessary part of our online experience. We have put together…
How do I get help with my WUSTL Key?
There are several resources available for getting help with the login process for University…
What happens when I log out of WUSTL Connect applications?
Many applications, such as WebSTAC, WebFAC, Telesis, E-Grades and WUSTL Connect Self…
What is a Captcha?
The Captcha verifies that the user is in fact a person, preventing internet robots from…
What is a WUSTL Key?
Your WUSTL Key is the combination of your WUSTL Connect Login ID and password…
What is password strength?
Password policies require you to use a certain number of letters, numbers or symbols…
What is single sign-on?
Single sign-on (SSO) is a method of access control that enables a user to log in once and gain…
What is the WUSTL Key Login ID?
Your Login ID is the unique ID that you use in conjunction with your password to log in to…
What is WUSTL Connect self service?
WUSTL Connect self-service is a set of online pages where you can manage your WUSTL…
Which browsers are supported for WUSTL Connect?
WUSTL Connect should work with all modern browsers and operating systems. If you…
Why can’t I use WUSTL Connect self-service functions?
Some features of self service may not be available to all users. Common restrictions are on…