Support

150323_jwb_heather_corcoran_002

Our expert staff consists of trained Information Technology personnel as well as competent student technicians. If we cannot answer your question, we will route you to the appropriate department or person.

View a list of each major medical school IT user support center across campus.

View a  list of each major IT user support group across campus.

Walk-in support offers face-to-face technology consultation and service to Washington University in St. Louis students, faculty and staff.

CRM strives to build a balanced view of IT service quality by meeting with customers, collecting and tracking customer issues, collecting data on unit experiences and sharing that data with IT leadership as trends develop.