Instructions and information about connecting using WiFi, VPN and remote desktops.

Users migrated to Shared IT Services have access to the WUSM-secure Wifi network on all campuses, and use their WUSTL Key to log in.

If your area has not yet migrated to Shared IT Services, log in with your domain credentials (MEDPRIV\username, DOM\username, etc.)

Connecting manually to WUSM-secure:
  1. Select the wireless icon at bottom right.
  2. Select WUSM-secure from list of networks.
  3. Click Connect (check Connect automatically if you’d like).
  4. A security box may appear. If so, click Connect.
  5. Enter user name and password (or click the checkbox next to “Use Windows credentials” to have your info filled in automatically).
    User Name:  Your WUSTL key preceded by ACCOUNTS\
    Password:  Your usual WUSTL key password
  6. Click OK.
  7. You may have to enter your WUSTL key password another time, and click Connect.
  8. The wireless icon in lower right shows successful connection.

Eduroam has been tested and verified working on Apple OSX, Microsoft Windows, Linux, Android, and Apple iOS.

Connecting to Eduroam

While each device configuration is different, they all follow the same basic directions:

    1. Select the wireless network eduroam from the list of wireless networks.
    2. Select Connect (check Connect automatically if you’d like).
    3. Enter your WUSTL Key username with an after it.
      • For example, if your WUSTL Key is jemurray you would enter for the username.
    4. Enter your WUSTL Key password.
    5. You may be prompted to accept a certificate, select OK, Accept, Agree and AcceptContinue, or Ignore (it varies based on your device type).
      • If a window appears requesting additional settings, complete as such:
        • EAP Method: PEAP
        • Phase 2 Authentication: MSCHAPv2
        • Certificate: None or Unavailable
        • Anonymous: Leave blank
        • Username:
        • Password: Wustl Key password
      • Android users may need to select a CA certificate setting.  Choose Do not validate (or Not Required or None, depending on your system).  You may also need to specify your Phase 2 Authentication as MSCHAPv2.
    6. You are now connected to eduroam.
  • If you are unable to connect following these instructions, you may have to check your advanced settings, by following the instructions found here.
  • As a 3rd party service, there are times when the login might not work initially; trying again from a different location or an hour or two later typically works.
  • For a list of participating Eduroam institutions, check the Eduroam website.

Mobile devices will need Workspace ONE installed before connecting to WUSM-secure.

  • VPN allows you to connect to University resources requiring a secure Washington University network connection to access.
  • You must have WUSTL 2FA enabled for your account in order to use VPN. For more information, see
  • You will need to be granted access to use VPN. Your office computer will need to be configured to allow remote connections.
  • Many tools do not require a VPN connection to access them. For example, Canvas, Zoom, Teams, Box, Outlook, and Office 365 apps. A list of WashU systems that do and do not require VPN can be found here.

To request VPN access, complete the online ServiceNow request form. New requests for VPN access are subject to departmental approval.

Medical School VPN

VPN for Windows (Med School Campus)

VPN for Mac (Med School Campus)

VPN for Linux (Med School Campus)

VPN for iOS (Med School Campus)

VPN for Android (Med School Campus)

Danforth VPN (New-only for groups listed below)

Washington University is consolidating VPN. Limited groups will use these instructions. Use these instructions ONLY if you are in the following departments:

  • McKelvey School of Engineering
  • WashU IT IS&T and NSS Admins

VPN for Windows (New)

VPN for Mac (New)

VPN for Linux (New)

VPN for iOS (New)

VPN for Android (New)

Danforth VPN

VPN for Windows (Danforth)

VPN for Mac (Danforth)

Arts & Sciences VPN

Find VPN instructions at

Brown School VPN

VPN for Windows

VPN for Mac

VPN for Android

VPN for iOS

Olin Business School

Find VPN instructions at

Cisco AnyConnect VPN Client Download (WUSM and Danforth)

You may download the current Cisco AnyConnect VPN Client software using the links below. WUSTL Key is required to access these Box links.

Additional installation and connection details can be found in the guides above.

  • Remote Desktop Connection allows you to access your office computer from other locations, giving you access to its data and installed software.
  • Your office computer will need to be configured to allow remote connections.

Remote Desktop (Windows to Windows)

Remote Desktop (Mac to Windows)

ITC Remote Desktop (for Orthopedics, Surgery, Ob/Gyn, SCC, WUCA)

For Mac to Mac Remote Desktop, enter a service request in ServiceNow.