Submitted by Matt Arthur PROGRAM AT A GLANCE A/V & Media Services is dedicated to be a customer-service ‘first’ organization providing multi-media support to Washington University faculty, staff and students. We provide leadership for the use of multi-media technology for University administration and school activities. We support existing technologies while facilitating the evaluation, selection and […]
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What’s Happening in EUS- An Intro to the EUS Quality Assurance Team
Submitted by Diane Gentile An Introduction to the End User Services Quality Assurance Team Were you aware? End User Services (EUS) employs a fully operational Quality Assurance (QA) team whose primary purpose is to ensure, via testing, that computers in use by WashU faculty, staff, and students run IT services effectively. How we got started […]
Planview PPM Pro: FY21 Leaderboard
Please remember to submit your Planview timesheet by noon today. FY21 Leaderboard The stats are in for FY21. Below are the overall percentages for the fiscal year (starting in October). Congratulations IT Administration and Information Security! Submissions Department PercentageOn Time IT Administration 92% Shared Infrastructure 89% Enterprise Applications 87% End User Services 86% Information Security Office (CISO) 86% […]
WashU Switches from Campus Boxes to Mail Stop Codes
Submitted by Monique Tumbleson Washington University has switched over to Mail Stop Codes (MSC) from Campus Box(es) for mail delivery. Below are the different Mail Stop Codes for different WashU IT campus locations. Med School – 4480 Clayton: MSC 8218-45-01Med School – OCIO / MCC: MSC 8019-29-12300North Campus – Suites 1400, 1420, 1550, 1610, 1630, & 1650: […]
Workday Implementation
Submitted by Allison Braun On July 1, 2021, the university will begin using Workday for its HR and financial operations, replacing our current administrative systems HRMS and AIS/FIS. As such, all WashU content creators should plan to update any affected digital and print materials as of that date. The MyDay program, which oversees the Workday implementation, has developed […]
Open IT Positions- May 18, 2021
Submitted by Theresa Thierath Job Opening Job ID Systems Engineer II – WU Information Technology – 51544 51544 Business Alignment Lead – Washington University IT – 51613 51613 Solution Architect – Washington University IT – 50694 50694 Data Analyst, Business Intelligence Unit – University Advancement – 51673 51673 Business Analyst IV – WU Information Technology […]
Mac Outlook Plugin Depreciation Scheduled for May 2021
Submitted by Matt Arthur Microsoft has confirmed their Outlook plugin will be retired in May 2021 and replaced with the Zoom for Outlook Add-In. Visit the Zoom website for add-in deployment recommendations. If the plugin is not uninstalled by May 2021 it will not load when you attempt to schedule or start meetings. If you forget […]
Planview: Timesheet History
Please remember to submit your Planview timesheet by noon today. Did You Know? You can get a snapshot of all the actions taken and notes on a submitted timesheet by selecting Actions > View History. The following are the events that are captured in the View History window: In Progress – User added time entries Submission – User submitted the […]
Open IT Positions at WashU – March 23, 2021
Submitted by Theresa Thierath Job Opening Job ID Status Job Family Technical Support Specialist – Washington University IT – 48595 48595 Open Information Technology Technical Support Specialist (Tech Den) – Washington University IT – 48804 48804 Open Information Technology Senior Technical Support Specialist – Washington University IT – 50140 50140 Open Information Technology Associate Customer […]
Confused About Where to Get Software?
Submitted by Adam Wylie We have compiled the various methods for acquiring software, based on your role at the university, into a single location: https://it.wustl.edu/software. If you know of additional software resources not currently listed in these webpages, please contact it-howto@wustl.edu. These software webpages can also be found in the main menu of the WashU […]