OneCampus, the one.wustl.edu product vendor, will perform maintenance on one.wustl.edu between 4:00 and 5:00am, during which one.wustl.edu will be unavailable. Have Questions? Email or call us, referencing CHG0032134For urgent issues, please call us at (314) 933-3333 We appreciate your patience as we enhance our services.Visit our Status Page for the current status and planned maintenance […]
Category: News & Events
Tips: ServiceNow Portal for IT Support & Services
The intuitive and user-friendly ServiceNow self-service portal (wustl.service-now.com) enables you to request IT services and equipment, search for IT solutions, and report IT issues. Additionally, you can easily track the status of your requests and reported IT issues, and send messages to technicians assigned to your requests and reported IT issues. Read below for tips […]
October 8: Microsoft Teams Push to all WashU IT Managed Computers
In preparation for the Skype for Business Retirement in January 2021, Washington University Information Technology will install Microsoft Teams on all Washington University Information Technology managed computers on October 8. Want to install Teams before October 8?You can download it from Software Center (Windows) and Self Service (Mac).Don’t see either Software Center or Self Service? […]
September 2020: Qualtrics New Features Release
Qualtrics has released the new features throughout the month of September, 2020. Please see the below Qualtrics Product Release Notes for details September 2, 2020 September 9, 2020 September 16, 2020 September 23, 2020 Please visit the Qualtrics How To page for more information on Qualtrics
Five Year Dell Computer Warranty Transition
This applies to Danforth faculty and staff. Washington University Information Technology is committed to providing exceptional customer service and a positive experience. With that goal at the forefront, Washington University Information Technology is pleased to communicate that the WashU IT Depot will be transitioning to five years of warranty for all standard Dell laptops and […]
August 2020: Qualtrics New Features Release
Qualtrics has released the new features throughout the month of August, 2020. Please see the below Qualtrics Product Release Notes for details August 5, 2020 August 12, 2020 August 19, 2020 August 26, 2020 Please visit the Qualtrics How To page for more information on Qualtrics
September 3: New Feature Release for One
OneCampus will perform routine maintenance on September 3, 2020.No outage is anticipated. A few new features will be available including, but not limited to: New Content Management System Featuring Pages & Sites Password Restricted Content (Require Login to View) Google Tag Manager Integration Selecting Roles Applies Without Leaving Dropdown Please visit the OneCampus September Release […]
September 3: DocuSign New Features
DocuSign will perform routine maintenance on September 3, 2020.No outage is anticipated. A few new features will be available including: DocuSign ID Verification Enhancements DocuSign eSignature for Workplace from Facebook DocuSign Click Enhancements Please visit the DocuSign September Release Page for update details.Please visit the DocuSign How To page for more information on DocuSign.
January 2021: Skype for Business Retirement
Microsoft has announced the retirement of Skype for Business in 2021. All Skype for Business functionality has been replicated and expanded upon in Teams, Microsoft’s collaboration application. Washington University Information Technology will retire Skype for Business in January 2021 and is pleased to announce that we are ready to support the core functionality of Microsoft […]
June 27: New Features for One.wustl.edu
OneCampus will be performing routine maintenance on June 27, which will introduce new features to One.wustl.edu. Allow users to choose the number of search results to view Navigate from the Task Details page to the Main Page using a new Home Button. No outage is anticipated in connection with this maintenance. Click here to view […]