Based on a conversation with Madison Curry, one would think she has held her position as a technical support specialist with the Tech Den team for years. To learn she has only been part of the WashU IT family since March is a bit surprising. The Salina, Kansas native earned a Bachelor of Fine Arts […]
Category: News & Events
Multiple Winners Identified in InfoSec Roadmap Project Naming
The Information Security Roadmap Team and I would like to thank everyone for their patience as we figured out a solution to the tie that resulted from our Information Security 5-Year Roadmap naming contest. As stated previously in Tuesday Tech, your suggestions were incredible. We appreciate the input that was put forth toward this effort. […]
New Project Management Guide Will Ensure More Consistent Project Delivery
You started a project. What do you do next? In an effort to improve the consistency in project delivery across WashU IT, we are pleased to announce the WashU IT Project Management Guide. The guide will provide: standard project processes, explanations, and templates, and include information on how to get assistance throughout the lifecycle of […]
WashU IT Welcoming Stedelin as New Associate Vice Chancellor for Administrative and Academic Technologies
Jennifer Stedelin will begin as Deputy Chief Information Officer (DCIO) and WashU IT’s firstAssociate Vice Chancellor for Administrative and Academic Technologies on July 3. WashUVice Chancellor and Chief Information Officer Jessie Minton announced the news, notingthe new position will have operational oversight and accountability for administrative,academic, and data management services provided by WashU IT. “I […]
June 29: Field Added to ServiceNow (wustl.service-now.com) for Preferred Method of Contact for Follow-Up Questions
To further provide accessible IT support for the WashU community, WashU IT will be adding an option for users to indicate phone or email as their preferred method of contact for follow-up questions should they arise from IT support staff. Read below to see what you can expect from the perspectives of the customer and […]
June 12: PaperCut Mobility Printing Now Available
Washington University in St. Louis uses a print management system called PaperCut to allow students to print from their own laptops to locations across campus. PaperCut Mobility Printing simplifies printing from bring your own device (BYOD) and other end-user managed devices, including smartphones, tablets, laptops. WashU users can easily find and set up printers independently, […]
June 29: Indicate Your Preferred Method of Contact for IT Support Follow-Up Questions
To further provide accessible IT support for the WashU community, WashU IT will be adding an option for users to indicate phone or email as their preferred method of contact for follow-up questions should they arise from IT support staff. Read below to see what you can expect once this option is implemented on June […]
Fuertes Named Executive Director for IT Digital Transformation
Digital Strategy and Optimized Execution Plan among Top PrioritiesMichelle Fuertes has been named Washington University in St. Louis’ first executive director for Information Technology Digital Transformation (IT-DT). Fuertes’ position dually reports to Chief Technology Officer Greg Hart and professor, and founding Director of the Institute for Informatics (I2), Dr. Philip Payne. Fuertes began her role […]
Welcome to the Hub of WashU IT: News To Know
The office space at 4480 Clayton is now serving as the hub for WashU IT. For those not already working from 4480, we invite and encourage you use this space to work, visit, network, and collaborate. By consolidating multiple work locations into the WashU IT hub, an open, welcoming, and collaborative space for all WashU IT staff […]
Splunk and CrowdStrike Server Installation Initiative
A campus wide initiative is underway to improve computer security, namely by installing the Splunk Forwarder and CrowdStrike on all servers by the end of June, as required by InfoSec Policy. The Splunk Forwarder is used to gather real-time log data from servers into a searchable repository. This log data can then be used to […]